Benjamin Culp
Cincinnati,OH
Summary
Proven track record in enhancing customer experiences and streamlining service operations, as demonstrated at Figlio Wood-fired Pizza. Skilled in cash handling and exceptional customer service, adept at managing high-pressure situations and improving guest engagement. Achieved significant multitasking, ensuring service quality and efficiency.
Overview
3
3
years of professional experience
Work History
Server/Busser
Figlio Wood-fired Pizza
05.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Cashier/Shift Manager
Arby's Restaurant
07.2020 - 04.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Arts - Business Economics
University of Cincinnatti
Cincinnati, OH05.2026
High School Diploma -
Upper Arlington High School
Upper Arlington, OH05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Accomplishments
Delta Tau Delta Fraternity/University of Cincinnati
- Rush Chairman 2022-2023
- Directory of Operations 2023-2024
- Various Committees within Fraternal Organization
Timeline
Server/Busser
Figlio Wood-fired Pizza
05.2023 - 08.2023
Customer Service Cashier/Shift Manager
Arby's Restaurant
07.2020 - 04.2022
Bachelor of Arts - Business Economics
University of Cincinnatti
High School Diploma -
Upper Arlington High School
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