Summary
Overview
Work History
Education
Skills
Timeline
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Valerie Cunningham

Wappingers Falls,NY

Summary

Hardworking practitioner driven to improve patient lives with high-quality and caring support. Excellent planning and problem-solving skills paired with methodical and thorough approach.

Versatile Director of Development with 5 years guiding event projects to fruition. Owner of expansive development portfolio of more than 18 successful charities . Keen to meet new challenges and old developmental obstacles with equal vigor. Talented at fostering exceptional development team performance through compassionate management and technical leadership. Very passionate about building relationships and help others whenever needed

Overview

10
10
years of professional experience

Work History

Corporate Hypnotherapist/NLP Practitioner

USAA, Amazon
02.2021 - Current
  • Improved client success rates by developing personalized hypnotherapy treatment plans.
  • Enhanced client experience through the incorporation of relaxation techniques and guided imagery.
  • Established rapport with clients, fostering trust and open communication in sessions.
  • Assisted clients in managing stress and anxiety levels using tailored hypnotherapy approaches.
  • Supported clients in overcoming phobias, fears, and limiting beliefs through targeted hypnosis sessions.
  • Continually developed professional knowledge by attending industry conferences, workshops, and training courses on hypnotherapy methods.
  • Collaborated with other healthcare professionals to provide comprehensive care for clients facing mental health challenges.
  • Educated clients on the science behind hypnosis, dispelling misconceptions about its nature and purpose in therapy settings.
  • Adapted therapeutic approaches based on individual learning styles, background experiences, or cultural factors relevant to the client population being served at any given time period within my career as a Hypnotherapist.
  • Helped clients increase self-confidence, motivation, and overall well-being through the power of suggestion during hypnosis sessions.
  • Conferred with clients after sessions to give feedback on findings and build expectations for results and future sessions.

Sales Executive

Kanes Furniture
Tampa, FL
06.2016 - 01.2021
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Achieved a consistent 20% annual increase in sales over 5 years.
  • Developed and implemented effective sales strategies resulting in a 80% boost in client acquisition.
  • Collaborated with cross-functional teams to optimize product offerings based on market demand.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Increased furniture sales by implementing effective marketing strategies and innovative product displays.
  • Provided exceptional customer service, resulting in repeat business and positive customer feedback.
  • Implemented targeted sales promotions that increased revenue during slow periods or for specific merchandise lines.
  • Mentored junior sales associates, providing guidance on best practices for closing deals and achieving sales targets.
  • Utilized social media platforms effectively to showcase new arrivals, share design ideas, promote sales events, increasing brand visibility online.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.

Charity Coordinator

Costumers For A Cause
02.2017 - 01.2021
  • Increased donor engagement by developing and implementing targeted fundraising campaigns.
  • Enhanced charity visibility through strategic marketing initiatives and community outreach programs.
  • Managed event logistics, ensuring smooth execution of charity events and fundraisers.
  • Strengthened relationships with community supporters.
  • Developed volunteer recruitment strategies to attract a diverse pool of skilled individuals committed to the organization''s cause.
  • Facilitated productive team meetings that fostered collaboration, communication, and accountability among staff members.
  • Established partnerships with local businesses and organizations to increase resource availability and expand collaborative opportunities for future projects.
  • Championed a diverse array of charity programs, addressing the varying needs of different segments within the community served.

Customer Service Executive

Circuit City
New York, NY
02.2014 - 03.2017
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
  • Streamlined communication channels for improved efficiency in handling customer concerns.
  • Boosted customer retention rates by providing exceptional service and building rapport with clients.
  • Collaborated with cross-functional teams to improve overall customer experience within the company.
  • Managed high volume of inbound calls while maintaining a professional demeanor and ensuring timely resolution of issues.
  • Coached and mentored junior team members, contributing to their professional growth and development.
  • Leveraged strong interpersonal skills to build lasting relationships with customers, fostering brand loyalty and repeat business.
  • Reduced average call time through efficient problem-solving skills without sacrificing quality of service provided.
  • Described product and service details to customers to provide information on benefits and advantages.

Education

Bachelor of Science - Community And Human Services

Suny At Empire State
New York, NY
09.2023

Certification - NLP

HMI
Tarzana, CA
08.2019

Associate of Arts - Communications

St Petersburg Community College
Saint Petersburg, FL
05.2015

Skills

  • Past Life Regression Therapy
  • Time Management Coaching
  • Emotional Intelligence
  • Deep Listening Abilities
  • Microsoft Office and Google Suite Proficient
  • Sales Force
  • Slack/Zoom Proficient
  • Ericksonian Hypnotherapy
  • Project coordination
  • Social media management
  • Community outreach
  • Event planning
  • Strategic planning
  • Call Center
  • Multitasking
  • Working with people of all age groups

Timeline

Corporate Hypnotherapist/NLP Practitioner

USAA, Amazon
02.2021 - Current

Charity Coordinator

Costumers For A Cause
02.2017 - 01.2021

Sales Executive

Kanes Furniture
06.2016 - 01.2021

Customer Service Executive

Circuit City
02.2014 - 03.2017

Bachelor of Science - Community And Human Services

Suny At Empire State

Certification - NLP

HMI

Associate of Arts - Communications

St Petersburg Community College

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Valerie Cunningham