Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
6
6
years of professional experience
Work History
Supervisor of Operations
Orthodox Union
01.2019 - 06.2022
Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Maintained compliance with company policies, objectives, and communication goals.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Counselor
Dora Golding
06.2018 - 08.2018
Worked with children of varying age, interest, skill, and developmental levels.
Communicated with families to keep parents informed on child's camp experience and address any concerns or issues.
Served as a role model for younger staff members by consistently demonstrating professionalism in all aspects of camp operations.
Led groups of children safely through variety of camp activities.
Office Assistant
UPRS Group
06.2017 - 06.2018
Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Expedited document processing with accurate data entry and timely filing.
Bookstore Assistant
Judaica Place
06.2016 - 06.2017
Managed cash register transactions efficiently, ensuring accuracy in financial reporting and minimizing discrepancies.
Organized stockroom materials effectively to optimize space utilization while keeping shelves well-stocked for easy browsing accessibly by patrons throughout their visit.
Ensured high levels of cleanliness throughout both front-of-house and back areas maintaining an inviting environment that encouraged repeat visits from satisfied clientele.
Handled customer inquiries via phone or email, resolving issues promptly while maintaining professionalism at all times.
Assisted customers with locating books and other materials in store.