Ashr Yoho
Technician
Cheswick,PA
Summary
Knowledgeable, efficient, and adaptable technician who is patient and works well with others is seeking challenging and rewarding new employment opportunities.
Overview
10
10
years of professional experience
Work History
Fufillment Specialist
Target
09.2024 - Current
- Coordinated and procured orders from initial placement through final delivery confirmation.
- Handled labeling, packaging, and loading of orders into outbound containers for customers.
- Maintained a non-standard work schedule that required early morning and late evening hours.
Sample Preparation Technician
Conti Testing Laboratories
10.2022 - 08.2024
- Documented and logged-in new samples arriving to the facility on the customer weigh sheet with all pertinent information, ensuring initial weight and order in the process queue is recorded.
- Prepared coal, coke, anthracite, and other sample materials for chemical testing and analysis by randomized sample dividing using riffling equipment.
- Followed ASTM procedures to perform analytical testing of sample materials for moisture loss %, sieve analysis of materials, coke strength after reaction/coke reactivity index, and Hardgrove Grindability Index (HGI).
- Used Excel to calculate results of analytical tests while documenting any pertinent information or irregularities.
- Utilized a Microsoft Access database to record test results to management for customer reports.
- Assisted colleagues with technical challenges related to sample preparation and provided guidance based on personal experience.
- Participated in inspections while demonstrating compliance with ISO17025's standards and practices for efficient sample preparation techniques.
Cashier
Dollar Tree
07.2020 - 04.2021
- Maintained store inventory and goods orientation so as to meet the needs of customers while maximizing sales.
- Maintained a positive and inviting attitude while greeting and informing customers of new product arrivals and sale items, fostering positive store experiences.
- Was responsible for counted register drawer and prepared bank deposits for managerial staff.
- Maintained ongoing training courses to always be informed and conscientious on current procedures, new process improvements, and ever-changing company implementations and changes.
- Trained and implemented de-escalated techniques to better address and alleviate customer concerns.
Customer Service Champion
Taco Bell
06.2019 - 04.2020
- Prepared multiple food orders in a quick, clean, and timely fashion to ensure maximum customer throughput.
- Strived to be knowledgeable and up to date on new company offerings while maintaining ongoing company product knowledge so as to provide helpful customer food suggestions and recommendations.
- Pacified customers concerns and complaints courteously using de-escalation techniques along with personal problem-solving skills.
- Handled multiple work stations simultaneously, or food prep, cleaning and wash stations, customer service, and restocking, during the course of a standard work day.
Donation Attendant
Goodwill
08.2015 - 06.2019
- Multitasked to perform inventory responsibilities by reviewing, identifying, and sorting donated items in an efficient and timely manner.
- Maintained inventory records over the course of a shift to ensure proper shelf stocking and shipment of overflow goods to retail operation centers.
- Trained to use complex equipment for position responsibilities, i.e. pallet jack and pallet stacker, to assist in sorting large volumes of wares.
- Maintained a high degree of professionalism while interacting with shoppers while striving to provide excellent customer service.
Education
GED -
Goodwill Employment Training Center
Pittsburgh, PA 05.2001 -
Skills
Documentation And Reporting
Data Recording Accuracy
Customer Assistance
Customer service excellence
Multitasking
Flexible and Adaptable
Computer Proficiency
Timeline
Fufillment Specialist
Target
09.2024 - Current
Sample Preparation Technician
Conti Testing Laboratories
10.2022 - 08.2024
Cashier
Dollar Tree
07.2020 - 04.2021
Customer Service Champion
Taco Bell
06.2019 - 04.2020
Donation Attendant
Goodwill
08.2015 - 06.2019
GED -
Goodwill Employment Training Center
05.2001 -
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