Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Benjamin Dawson

Ft. Myers,FL

Overview

18
18
years of professional experience

Work History

EVS and Transport Manager

Health Park Medical Center
04.2022 - Current
  • Led workshop developing a behavior-based interview guide for EVS and Transport hiring managers
  • This guide standardized interview process through the system the and reduced turnover by hiring best suited personnel
  • Trained supervisors to interview frontline staff and provided on-going feedback to improve their skill
  • Managed open requisitions through Infor and communicated with recruiter as to what skillset and criteria was needed in EVS and Transport positions
  • Helped organize and manage hiring blitz and job fairs
  • Rapid interviews were conducted with high volume of applicants
  • Potential hires were identified and scheduled for follow-up interviews
  • Established inter-department rounds with nursing to better understand service needs, optimize cleanliness, improve patient satisfaction
  • Built EVS routines through Smart Facilities to quantify staffing demands for GCHSWFL
  • Identified personnel seeking growth within Lee Health and developed them to achieve promotion
  • Advised supervisory team on employee relation policies: Corrective Action Process, Attendance Policy, Worker’s Compensation, FMLA

EVS and Transport Supervisor

Health Park Medical Center
10.2015 - 04.2022
  • Interviewed frontline applicants and participated in initial interviews for supervisors and directors
  • Assisted EVS recruiter: Screened large volume of applicants and routing them to hiring managers based on skillset and site preference
  • Offered positions and completed hire PARs
  • Scheduled Preboarding and Onboarding appointments
  • Evaluated work experience and worked with recruiter to determine experienced payrates
  • Developed system-wide training program for newly hired personnel
  • Performed annual performance appraisals of frontline staff
  • Maintained DNV employee file
  • Participated in policy revision workshops
  • Assisted in opening and staff planning of GCHSWFL for EVS and Transport

Transport Lead

Health Park Medical Center
10.2014 - 10.2015
  • Lead daily operations of Transport Department
  • Trained new staff
  • Dispatched assignments
  • Assisted in productivity metrics

Concierge

Crowne Plaza Hotel
09.2007 - 10.2013
  • Coordinated transportation from airport and for special events
  • Supervised bell staff
  • Assisted in maintaining 90 percent average of customer service approval

Intern Youth Pastor

Covenant Presbyterian Church
09.2006 - 09.2007
  • Developed lesson plans
  • Planned events and retreats
  • Lead team of six youth leaders

Education

Bachelor of Arts - English Language And Literature

Florida Gulf Coast University
Fort Myers, FL
12-2018

Skills

  • Coaching for Performance

Accomplishments

    Developed strong supervisory team.

    Reduced voluntary turnover.

Timeline

EVS and Transport Manager

Health Park Medical Center
04.2022 - Current

EVS and Transport Supervisor

Health Park Medical Center
10.2015 - 04.2022

Transport Lead

Health Park Medical Center
10.2014 - 10.2015

Concierge

Crowne Plaza Hotel
09.2007 - 10.2013

Intern Youth Pastor

Covenant Presbyterian Church
09.2006 - 09.2007

Bachelor of Arts - English Language And Literature

Florida Gulf Coast University

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Benjamin Dawson