Benjamin Dawson
Ft. Myers,FL
Overview
18
18
years of professional experience
Work History
EVS and Transport Manager
Health Park Medical Center
04.2022 - Current
- Led workshop developing a behavior-based interview guide for EVS and Transport hiring managers
- This guide standardized interview process through the system the and reduced turnover by hiring best suited personnel
- Trained supervisors to interview frontline staff and provided on-going feedback to improve their skill
- Managed open requisitions through Infor and communicated with recruiter as to what skillset and criteria was needed in EVS and Transport positions
- Helped organize and manage hiring blitz and job fairs
- Rapid interviews were conducted with high volume of applicants
- Potential hires were identified and scheduled for follow-up interviews
- Established inter-department rounds with nursing to better understand service needs, optimize cleanliness, improve patient satisfaction
- Built EVS routines through Smart Facilities to quantify staffing demands for GCHSWFL
- Identified personnel seeking growth within Lee Health and developed them to achieve promotion
- Advised supervisory team on employee relation policies: Corrective Action Process, Attendance Policy, Worker’s Compensation, FMLA
EVS and Transport Supervisor
Health Park Medical Center
10.2015 - 04.2022
- Interviewed frontline applicants and participated in initial interviews for supervisors and directors
- Assisted EVS recruiter: Screened large volume of applicants and routing them to hiring managers based on skillset and site preference
- Offered positions and completed hire PARs
- Scheduled Preboarding and Onboarding appointments
- Evaluated work experience and worked with recruiter to determine experienced payrates
- Developed system-wide training program for newly hired personnel
- Performed annual performance appraisals of frontline staff
- Maintained DNV employee file
- Participated in policy revision workshops
- Assisted in opening and staff planning of GCHSWFL for EVS and Transport
Transport Lead
Health Park Medical Center
10.2014 - 10.2015
- Lead daily operations of Transport Department
- Trained new staff
- Dispatched assignments
- Assisted in productivity metrics
Concierge
Crowne Plaza Hotel
09.2007 - 10.2013
- Coordinated transportation from airport and for special events
- Supervised bell staff
- Assisted in maintaining 90 percent average of customer service approval
Intern Youth Pastor
Covenant Presbyterian Church
09.2006 - 09.2007
- Developed lesson plans
- Planned events and retreats
- Lead team of six youth leaders
Education
Bachelor of Arts - English Language And Literature
Florida Gulf Coast University
Fort Myers, FL12-2018
Skills
- Coaching for Performance
Accomplishments
Developed strong supervisory team.
Reduced voluntary turnover.
Timeline
EVS and Transport Manager
Health Park Medical Center
04.2022 - Current
EVS and Transport Supervisor
Health Park Medical Center
10.2015 - 04.2022
Transport Lead
Health Park Medical Center
10.2014 - 10.2015
Concierge
Crowne Plaza Hotel
09.2007 - 10.2013
Intern Youth Pastor
Covenant Presbyterian Church
09.2006 - 09.2007
Bachelor of Arts - English Language And Literature
Florida Gulf Coast University