Benjamin Day
Portland
Summary
Resourceful individual with a track record of high productivity and efficient task completion. Skilled in strategic planning, team leadership, and process improvement, ensuring operational excellence and team engagement. Excel in communication, problem-solving, and adaptability, using my experiences to teach others so we can all exceed expectations. I am a highly motivated individual looking to work with others of the same mindset.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Anheuser-Busch
Portland
08.2017 - Current
- Trained staff on safety protocols and operational procedures.
- Maintained accurate records of deliveries using tracking software.
- Utilize computer software such as Microsoft Excel to analyze data related to delivery KPIs, Sales volume trends.
- Utilized computer applications such as Microsoft PowerBI, Hero Analytics to track and action the data to meet budget demands.
- Utilize Microsoft Power Point to present to frontline staff data trends, engagement related information and areas we need to improve. As well as presenting out to state leadership results and actions moving forward.
- Coordinate route planning to optimize delivery schedules and minimize delays.
- Manage a team of drivers, providing training and support as needed.
- Interact with local government agencies regarding permits and other regulatory requirements.
- Monitor commercial vehicle maintenance to ensure safety and reliability per DOT regulations.
- Adjust staffing needs based on changes in volume or seasonal demands within the organization to ensure budget demands are met.
- Negotiate contracts with vendors for cost-effective solutions to meet budget demands.
- Train new employees on company policies and procedures related to delivery operations.
- Resolve conflicts between customers, staff, vendors in a timely manner.
- Implemented new strategies for improved efficiency in delivery processes across the state.
- Developed team environment to support engagement and high performance. Achieved 98% employee engagement and 100% manager effectiveness in 2025 through Anehuser-Busch's annual Engagement Survey.
Delivery Driver
Swire Coca-Cola
Wilsonville
05.2017 - 08.2017
- Delivered products to customers following designated routes and schedules.
- Operated delivery vehicles safely and efficiently in various weather conditions.
- Inspected vehicles before and after routes for maintenance issues.
- Maintained accurate delivery logs and documentation for records.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
Warehouse Floor Lead
Arctic Glacier Premium Ice
Kansas City
04.2016 - 04.2017
- Supervised daily warehouse operations and ensured compliance with safety protocols.
- Coordinated team activities and assigned tasks to optimize workflow efficiency.
- Trained new employees on proper equipment usage and safety measures.
- Implemented process improvements to enhance productivity and reduce delays.
- Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
Education
High School Diploma -
North Kansas City High School
Kansas City, MO05-2014
EMT License - Paramedic School
Metropolitan Community College
Kansas City, MO08-2014
Some College (No Degree) - Business Marketing
Clackamas Community College
Oregon City, ORSkills
- Data analysis
- Staff training
- Safety protocols
- Employee engagement
- Process improvement
- Budget management
- Operations management
- Adaptability
- Technology
- Operational planning
Certification
Class-A Commercial Drivers License
Timeline
Operations Supervisor
Anheuser-Busch
08.2017 - Current
Delivery Driver
Swire Coca-Cola
05.2017 - 08.2017
Warehouse Floor Lead
Arctic Glacier Premium Ice
04.2016 - 04.2017
High School Diploma -
North Kansas City High School
EMT License - Paramedic School
Metropolitan Community College
Some College (No Degree) - Business Marketing
Clackamas Community College