Benjamin DeBoer
Sioux Falls,SD
Summary
Dependable server, successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Server
Morries
Sioux Falls, SD
09.2015 - Current
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supported needs of entire wait staff who attended to specific needs of wine and service countless times with social relevancy and intentionality
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Asked customers for feedback, solved problems, provided additional items and service throughout meal.
Server
Spezia
Sioux Falls, SD
04.2012 - 08.2015
- Same as above
Education
Bachelor of Science - Civil Engineering
South Dakota School of Mines And Technology
Rapid City, SDSkills
- Specials Promotion and Upselling
- Cool Under Pressure
- Team Player
- Warm and Friendly
- Suggestive Selling
- Sales Expertise
- Wine Pairings
Accomplishments
active duty marine 2000 through 2002. certified sommollier.
Timeline
Server
Morries
09.2015 - Current
Server
Spezia
04.2012 - 08.2015
Bachelor of Science - Civil Engineering
South Dakota School of Mines And Technology
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