Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Benjamin Denham

Severn,MD

Summary

Dedicated and results-driven professional with a proven track record in logistics, operations, and team leadership. Experienced Robotics Operator with a strong ability to lead and coordinate a team of operators and package handlers to ensure seamless production processes. Adept at operating and maintaining robotic systems to optimize efficiency and troubleshoot machinery issues. Skilled in order picking and processing, ensuring accurate and timely deliveries. Possess a forklift certification and a solid understanding of general warehouse systems and operations. Demonstrated excellence in managing teams and delivering exceptional customer service during previous roles as a Barista Shift Lead/Manager. Equipped with a strong work ethic, effective communication skills, and a commitment to achieving operational excellence. Ready to contribute expertise and drive to a dynamic team environment.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Robotics Operator

Pitney Bowes
02.2023 - Current
  • Lead a team of 10-20 robotics operators and package handlers, ensuring smooth operation and coordination of tasks
  • Operate and maintain robotic systems to optimize production processes
  • Manage order picking and processing, ensuring accurate fulfillment and timely deliveries
  • Ensure the safe and efficient operation of robotic equipment
  • Troubleshoot and perform routine maintenance tasks on robotics machinery.

Package Handler

Smith Personnel Solutions
12.2022 - 02.2023
  • Effectively processed and sorted incoming and outgoing packages, ensuring accurate distribution and delivery
  • Collaborated with team members to meet daily shipment goals and maintain efficient warehouse operations
  • Safely operated material handling equipment, including forklifts, to move and organize packages
  • Maintained a clean and organized work environment, contributing to a safe and productive workspace.

Delivery Driver

DoorDash
08.2020 - 11.2022
  • Delivered a wide variety of products, including food deliveries, retail store items, and flowers
  • Ensured safe and timely delivery to destinations.

Operations Administrative Assistant

FedEx Ground
10.2019 - 04.2020
  • Managed high-volume recruitment activities, reviewed resumes, and maintained team reports
  • Communicated effectively with managers and candidates throughout the recruiting process.

Barista Shift Lead/Manager

Baltimore Coffee & Tea
11.2017 - 06.2019
  • Managed a team of 5-8 baristas, providing leadership and guidance during shifts
  • Provided exceptional customer service, managed cash register, inventory, and supervised shifts
  • Handled bank forms, deposits, and assisted in daily store operations, including opening and closing the store
  • Conducted staff training and development sessions for new hires, enhancing team performance.

Education

High School Diploma -

Old Mill High School
Millersville, MD

Skills

  • Cash Handling
  • Customer Service
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Data Entry
  • Forklift Operation
  • Order Picking and Processing
  • General Warehouse Systems/Operations Knowledge
  • Staff Training and Development

Certification

Driver's License

Forklift Certification (July 20, 2023)

Timeline

Robotics Operator

Pitney Bowes
02.2023 - Current

Package Handler

Smith Personnel Solutions
12.2022 - 02.2023

Delivery Driver

DoorDash
08.2020 - 11.2022

Operations Administrative Assistant

FedEx Ground
10.2019 - 04.2020

Barista Shift Lead/Manager

Baltimore Coffee & Tea
11.2017 - 06.2019

High School Diploma -

Old Mill High School

Similar Profiles

CREATE PROFILE
Benjamin Denham