Benjamin Diaz
Compton,CA
Summary
Knowledgeable auto parts manager skilled at keeping parts organized and dedicated to satisfying customers and exceeding sales targets. Works efficiently to restock parts, resolve issues and handle paperwork.
Overview
5
5
years of professional experience
Work History
Auto Parts Manager
Palmen Motors
12.2023 - 05.2024
- Developed strong relationships with clients and vendors, fostering long-term partnerships.
- Trained new employees in company procedures, ensuring a well-prepared workforce for peak performance.
- Managed daily operations of the auto parts department, maintaining efficiency across all tasks.
- Conducted regular inventory audits to identify discrepancies and prevent stock issues.
- Maintained accurate records of transactions, invoices, purchase orders, and returns for easy reference and proper documentation.
Parts Specialist/Service Advisor
Chevrolet Exchange
09.2022 - 12.2023
- Issued parts to technicians to complete customers' repairs.
- Served customers in-store and by telephone to answer questions and place orders.
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Parts Sales Manager/ Commercial Specialist
AutoZone
04.2019 - 08.2022
- In charge of parts distribution across multiple locations
- Met cost management margins
- Restocked and Updated Planograms
- Maintained and updated store logs and accounts with sales, backorders, and payments.
Education
Waukegan High School
Waukegan, ILSkills
- Customer Service
- Parts Recommendation
- Data Entry
- Critical thinking: Finds creative solutions to concerns
- Vendor Relations
- Parts Ordering
- Operations Management
- Staff Training
- Invoice Processing
Languages
Spanish
Timeline
Auto Parts Manager
Palmen Motors
12.2023 - 05.2024
Parts Specialist/Service Advisor
Chevrolet Exchange
09.2022 - 12.2023
Parts Sales Manager/ Commercial Specialist
AutoZone
04.2019 - 08.2022
Waukegan High School