Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Benjamin Dirksen

Ankeny,IA

Summary

Detail-oriented Service Technician with proven skills in diagnostic testing and vehicle repair. Committed to maintaining safety compliance and delivering high-quality service within established time frames.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Technician

Karl Auto Group
Ankeny, Iowa
06.2023 - Current
  • Diagnosed vehicle issues utilizing advanced diagnostic tools and equipment.
  • Performed routine maintenance on diverse vehicle models to ensure reliability.
  • Repaired and replaced faulty components to enhance overall vehicle performance.
  • Collaborated with team members to optimize repair processes and workflows.
  • Maintained accurate records of services rendered and parts utilized.
  • Ensured adherence to safety standards and regulations throughout operations.
  • Completed all work within established time frames while upholding quality standards.
  • Diagnosed and resolved various vehicle malfunctions effectively.

Team Member

Casey's
Ankeny, Iowa
06.2022 - 02.2023
  • See earlier Casey's employment

Maintenance Technician

Karl Auto Group
Ankeny, Iowa
08.2021 - 03.2022
  • Conducted routine inspections on vehicles to identify maintenance needs.
  • Assisted in training new technicians on standard operating procedures.
  • Followed safety guidelines to maintain a secure work environment.
  • Operated hand and power tools to complete repairs.
  • Cleaned work areas to maintain a safe environment free from debris or hazardous materials.

Team Member

Casey's
Ankeny, Iowa
06.2019 - 07.2021
  • Assisted customers with product inquiries and service requests.
  • Maintained cleanliness and organization of store displays and work areas.
  • Operated cash register accurately for customer transactions.
  • Stocked shelves and replenished inventory as needed throughout shifts.
  • Trained new team members on store policies and procedures effectively.

Education

Associate of Applied Science - ASEP

Des Moines Area Community College
Ankeny, IA
05-2023

Skills

  • Diagnostic testing and vehicle inspection
  • Vehicle repair and maintenance
  • Safety compliance and regulations
  • Time management and organization
  • Effective communication skills
  • Attention to detail and accuracy
  • Engine and A/C repair
  • Battery testing and replacement
  • Tire mounting and balancing
  • Drive train and steering system repair
  • Airbag and brake system repair
  • Wheel alignment services

Affiliations

  • On the board of directors for the Sean Nielsen Foundation, dedicated to giving people with challenges a safe space to enjoy.
  • Enjoy spending time with my family

Certification

  • ASE Certified in Brakes, Electrical, and Steering and Suspension
  • Highly trained in GM web based training

Timeline

Service Technician

Karl Auto Group
06.2023 - Current

Team Member

Casey's
06.2022 - 02.2023

Maintenance Technician

Karl Auto Group
08.2021 - 03.2022

Team Member

Casey's
06.2019 - 07.2021

Associate of Applied Science - ASEP

Des Moines Area Community College

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