Experienced service supervisor with a proven track record of property maintenance activities to achieve compliance standards and resident satisfaction. Skilled in managing budget, identifying property issues and implementing solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Regional Maintenance Supervisor
The Beach Company
Charleston, South Carolina
05.2024 - Current
I joined The Beach Company as a Commercial Maintenance Supervisor. My responsibilities include overseeing 13 properties across 2 states. I oversee 10 shopping centers and 2 office buildings. My main responsibilities include walking the properties weekly to identify any issues that may have occurred, and fixing the issues either in-house or by contacting a vendor. Making sure that the property is following all OSHA guidelines. Overseeing all capex projects and coordinating with vendors to ensure all work is completed in a timely manner. Other responsibilities include staying within budget, identifying potential issues, and areas that can be improved. My other responsibilities include handling service requests in a timely manner. Performing walkthroughs when tenants vacate and before move-in. Reviewing preventative maintenance contracts and scheduling subcontractors.
Service Supervisor
Greystar
Charleston, SC
06.2023 - 05.2024
I joined Greystar as a Service Supervisor for the Merchant, a 231 unit mid-rise property. Some of my responsibilities included being responsible for the training of the maintenance staff, prompt handling of service requests in a courteous and efficient manner. Assisting in the preparation of all apartments, which include painting, carpet cleaning, and general repairs. Assist and oversee the maintenance and upkeep of all mechanical equipment on the property including but not limited to water heaters, HVAC units, etc. Performing various maintenance functions such as electrical installations, pool maintenance, light carpentry, and ensuring the grounds were kept up and trash was picked up. Other responsibilities included the ordering of parts and maintaining a budget set for maintenance.
I reduced reactive maintenance call outs by 55% through proactive planning and implementation of a planned preventative maintenance program.
Maintenance Supervisor
Drucker and Faulk
Louisv, KY
04.2023 - 06.2023
At Drucker and Faulk I worked as a maintenance supervisor. My responsibilities included responding to all work orders that came in. I also made sure the grounds were kept beautiful and litter free. Another part of my responsibilities was pre punching and final punching turns when residents moved out and coordinating with vendors and front office to make sure everything ran smoothly and on time.
Regional Maintenance Director
The Connor Group
Murfreesboro, TN
04.2020 - 04.2023
At the Connor Group I started as a turn technician and over the course of 3 years became a regional trainer. My responsibilities included turning apartments when residents moved out, performing maintenance on the unit, painting the unit, and carpet cleaned. Another part of my responsibilities was responding to work orders in a timely manner and making sure residents were satisfied. Performing grounds work and maintaining the pool was another part of my responsibilities.
As a regional trainer my responsibilities included training new employees, going into new acquisitions and taking inventory of what was there and what was needed. Walking new acquisitions for what needed to be done. Hosting monthly classes and meetings and making sure all properties were on track and under budget.
Business Owner
Tri-Star Renovations
Murfreesboro, TN
01.2020 - 12.2022
I owned my own business that specialized in residential remodeling. We did sheet rock, painting, flooring, framing, electrical and plumbing.
Plumber
Plumbing Solutions LLC
Murfreesboro, TN
01.2020 - 04.2020
I was hired on as a plumber with my responsibilities being responding to calls in a timely manner, identify the customers problems, and provide several solutions to solve their problem. Once a solution was chosen I would perform the work which included but not limited to drain clearing, water repipe, sewer repipe, hot water replacements, and plumbing additions.
Department Head
Hot Springs Pools and Spas
Greenville, SC
03.2018 - 01.2020
During my time at Hot Springs I started as a pool cleaner. I was later promoted to the head of the construction on the in-ground liner side. I helped set walls, run piping, set equipment, did final inspections, and held pool schools with the new pool owners.
I was also tasked with scheduling subcontractors and ensuring customers were satisfied with the final product.
Education
High School Diploma -
Mauldin High School
Mauldin, SC
05-2015
Greenville Technical College
Greenville, SC
Skills
Bilingual
Process implementation
Execution
Solution Oriented
Strong verbal and written communication
Organized
Coaching and Development
Time Management
Accomplishments
Service Technician of the year
Service Supervisor of the year
Helped lead multiple properties to positive NOI for the year