Benjamin Duque
The City of Dallas
Plano
11
years of professional experience
Experienced street maintenance technician with a strong background in troubleshooting and quality control. Skilled in conducting routine inspections and implementing preventive measures to minimize hazards, ensuring optimal performance and safety across operations.
Work History
Street Technician/Cement Finisher
5 Years- Diagnosed technical issues, implementing effective solutions to minimize downtime.
- Operated and maintained equipment ensuring optimal functionality and safety standards.
- Conducted routine inspections, identifying potential hazards and executing preventive measures.
- Collaborated with team members to streamline maintenance processes and enhance service delivery.
- Coordinated repair schedules with various departments to ensure timely service availability.
- Implemented process improvements that increased operational efficiency and reduced response times.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Finished surfaces to meet project specifications and quality standards.
- Operated and maintained concrete finishing tools and equipment efficiently.
- Collaborated with crew members to ensure timely project completion.
- Inspected finished work for consistency and adherence to safety protocols.
- Trained new workers in safe operation of finishing techniques and tools.
- Implemented process improvements that enhanced workflow efficiency on-site.
Operations Manager
5 Years 6 Months- Analyzed operational data to identify areas for process improvement and cost reduction.
- Coordinated logistics and scheduling for relocation projects, optimizing resource allocation.
- Drove continuous improvement efforts through regular performance assessments and feedback loops.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
Education
High School Diploma
No Degree - Business
Skills
Maintenance and repairs
Preventive Maintenance
Work under pressure
Multitasking
Written communication
Quality control
Product Inspections
OSHA compliance
Safety Equipment
Performance enhancement
Equipment repair
Work planning
Physical labor
Workload prioritization
Routine inspection
Deadline management
Communication skills
Safety protocols
Product evaluation
Issue resolution
Attention to detail
Timeline
Street Technician/Cement Finisher
The City of Dallas
08.2021 - CurrentRead More
Operations Manager
Prime Removal Service LLC
02.2016 - 08.2021Read More
College of San Mateo
No Degree from Business
Read More
Community Enviromental Education Program
High School Diploma
Read More