BENJAMIN DURAN
2802 Queens Way,C1, Milton, WA, 98354
Summary
bna4ever253@gmail.com | | 253.921.1759 | | Summary Seasoned professional with 20+ years of combined experience and knowledge in law,Technology, Logistics, Document Management, Customer Service, Administrative, Management, Sales, and Data Operations Support. Flexible, reliable, creative, goal-oriented. Offering a unique combination of analytical and critical thinking skills with the ability to learn new skills quickly and effectively use acquired skills.
Overview
20
20
years of professional experience
Work History
Office Manager/ Driver / Compliance
Blue Street
12.2019 - Current
- Interviewing & training employees, planning, assigning, directing work, appraising performance, addressing complaints and resolving issues
- Maintenance of delivery software including troubleshooting, updates, training and reporting as well as staff communications, scheduling and route information
- Implement schedule and policy changes with management to formulate new policies, procedures and goals
- Recognize technical challenges and effectively strategize issues that may arise
- Foster positive working relationships with customers, businesses & contractors by constantly evolving
- Manage 90 driver routes and assignments with professionalism and with analytical approaches to maintain satisfaction, and promote brand loyalty.
Bankruptcy Paralegal
The Law Office Of James MaGee
04.2016 - 12.2019
- Respond to inquiries, and requests for case-related information from clients and court staff through mailings, phone, e-mail, text & cloud services
- Diligent at meeting all court deadlines and submitting required documents
- Created and updated files, spreadsheets, & notes
- Organized client submissions and updated petitions, and tracking channels
- Draft responses to creditors regarding debt negotiation and representation
- Document review and submission with electronic filing of cases on the U
- S
- Federal
- Bankruptcy Court Electronic Case Filing System
- (ECF)
- Interview clients and consistently provide updates regarding the case.
Director Of Operations
People's Choice Maintenance
Renton, WA
04.2015 - 04.2016
- Create, and organize detailed records of employees, job times, shifts, locations, coverage, businesses, contracts, invoicing, marketing, contacts, emails, and phone calls
- Extensive review of laws to maintain government, and state compliance
- Interview potential employees, conduct interviews, obtain necessary legal documentation to establish employment
- Direct employees to efficiently complete detailed oriented tasks with accuracy in a timely manner, without sacrificing quality
- Devised new promotional approaches to boost customer numbers, and market penetration, while enhancing engagement and driving growth
- Identified and implemented strategic plans based on accurate readings of specifications, and solid collaboration.
Bankruptcy Paralegal
Brixius Law
07.2014 - 04.2015
- Process confidential information for bankruptcy, personal injury, and immigration clients
- Sales calls, collection calls, providing client answers to questions, and concerns
- While maintaining ethics via phone, email, and in person
- Maintain a complex office calendar with accuracy
- Organize files, office materials, and records
- Screen calls regarding potential cases, timely follow-ups
- Client interviews and information gathering for petitions
- Obtain and review credit reports, Pacer proficient.
Paralegal Intern / Volunteer Legal Services
03.2013 - 07.2014
- Establish and maintain case files, and ensure information from our clients was documented, and recorded accurately
- Verified information across systems, and updated records according to strict guidelines
- Served as a mentor to other legal assistants, and support staff, and assisted with the orientation, and training of new members of the team
- Supervise appointment scheduling for 5 attorneys
- Introduced new programs to save on cost and increase productivity.
Education
High School Diploma - Business
Sand Creek High School
Colorado Springs, COAssociate of Applied Science - Paralegal Studies
Highline College
Skills
- Employee Supervision
- Team Supervision
- Administrative Support
- Billing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Office Manager/ Driver / Compliance
Blue Street
12.2019 - Current
Bankruptcy Paralegal
The Law Office Of James MaGee
04.2016 - 12.2019
Director Of Operations
People's Choice Maintenance
04.2015 - 04.2016
Bankruptcy Paralegal
Brixius Law
07.2014 - 04.2015
Paralegal Intern / Volunteer Legal Services
03.2013 - 07.2014
High School Diploma - Business
Sand Creek High School
Associate of Applied Science - Paralegal Studies
Highline College
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