Benjamin Ebsen
Elkhorn,NE
Summary
Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Technical Support II
TurboTax
12.2023 - 05.2024
- Managed high levels of call flow and responded to technical support needs.
- Used ticketing systems to manage and process support actions and requests.
- Researched and identified solutions to technical problems.
- Monitored system performance to identify potential issues.
- Installed, configured and maintained computer systems and network connections.
Assistant Deli Manager
HyVee Foods
05.2024 - Current
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Verified inventory computations by comparing to physical counts of stock, investigating discrepancies with manager.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
Lead Cook
Wahlburgers
08.2023 - 05.2024
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage.
- Monitored cooks and dishwasher performance and suggested improvements to streamline processes and increase team efficiency.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
Team Member
Pizza Hut
12.2021 - 07.2023
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
Education
High School Diploma -
Papillion LaVista South Highschool
Papillion, NE05-2023
Skills
- Application support
- Ticketing systems
- Desktop support
- Network diagnostics
- Technical issues analysis
- Support case resolution
- Sales monitoring
- Customer rapport
- Project management abilities
- Team motivation
- Customer service and satisfaction
- Orientation and training
Certification
CompTIA A+
Food Safety
Timeline
Assistant Deli Manager
HyVee Foods
05.2024 - Current
Technical Support II
TurboTax
12.2023 - 05.2024
Lead Cook
Wahlburgers
08.2023 - 05.2024
Team Member
Pizza Hut
12.2021 - 07.2023
CompTIA A+
Food Safety
High School Diploma -
Papillion LaVista South Highschool
Similar Profiles
Steven PaoSteven Pao
Customer Service Representative at TurboTaxCustomer Service Representative at TurboTax
Brianna SmootBrianna Smoot
Chat Support Representative/Crew Trainer at TurboTaxChat Support Representative/Crew Trainer at TurboTax
Danielle MannehDanielle Manneh
Remote Customer Support Associate at TurboTaxRemote Customer Support Associate at TurboTax