Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
GeneralManager

Benjamin Eckert

Machine Operator
Grand Haven,MI

Summary

Committed Machine Operator with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly.

Overview

9
9
years of professional experience

Work History

Machine Operator

La Colombe Coffee Roasters
12.2021 - 04.2024
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
  • Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Assisted in the implementation of new equipment, resulting in increased productivity and cost savings.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Maximized resource utilization through efficient scheduling of machines'' run time while minimizing changeover times.

Barista

Starbucks
09.2018 - 12.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Participated in regular staff meetings to share feedback, discuss improvements, and stay informed about company updates.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Home and Car Audio Sales

ABC Warehouse
06.2017 - 09.2019
  • Consistently adhered to safety protocols during installations, minimizing workplace accidents and ensuring the wellbeing of both team members and clients.
  • Streamlined the installation process for improved efficiency and faster turnaround times, reducing customer wait periods.
  • Maintained a clean and organized workspace, contributing to a professional environment for customers and colleagues alike.
  • Secured positive customer reviews by delivering reliable service and consistently exceeding expectations in both installation quality and timeliness.
  • Enhanced customer satisfaction by installing high-quality car audio systems tailored to individual preferences.
  • Assisted clients in understanding their new audio systems'' features and functions post-installation, ensuring comfortable operation moving forward.

Manager

E-Cig Outlet
03.2015 - 06.2016
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
  • Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
  • Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
  • Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Bachelor of Science - Computer Information Technology

Computer Information Technology, Plan On Finishing
Big Rapids, United States

High School Diploma -

North Muskegon High School
North Muskegon
05.2009

Skills

  • Equipment Operation
  • Machinery Cleaning
  • Equipment Inspection
  • Specification compliance
  • Preventive Maintenance
  • Safety Compliance
  • Quality Control
  • OSHA
  • Electrical knowledge
  • Machinery Operation
  • Complex Problem-Solving
  • Equipment Calibration
  • Strong Work Ethic
  • Teamwork and Collaboration

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPersonal development programs

Timeline

Machine Operator

La Colombe Coffee Roasters
12.2021 - 04.2024

Barista

Starbucks
09.2018 - 12.2021

Home and Car Audio Sales

ABC Warehouse
06.2017 - 09.2019

Manager

E-Cig Outlet
03.2015 - 06.2016

Bachelor of Science - Computer Information Technology

Computer Information Technology, Plan On Finishing

High School Diploma -

North Muskegon High School
Benjamin EckertMachine Operator