Benjamin Esqueda
George West,TX
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
3
3
years of professional experience
Work History
Serviceman
Tindol Construction
Mathis, Texas
01.2024 - 09.2024
- Performed preventive maintenance on mechanical, electrical and hydraulic systems of equipment.
- Conducted periodic inspections of critical components to ensure proper operation.
- Installed new parts and systems according to manufacturer's specifications.
- Ensured compliance with safety regulations when performing repairs or installations.
- Assisted other technicians in troubleshooting difficult system problems.
- Identified potential problems before they become major issues requiring costly repairs.
- Replaced worn or damaged parts as required to restore equipment functionality.
- Verified that all safety features were operational prior to leaving job sites.
- Use tools, equipment, gauges and calibration instruments daily.
- Installed repairs and replaced electrical wiring.
- Set up and operated mechanical and manual tools and equipment.
- Followed established safety rules, OSHA guidelines and company safety policies and procedures.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Repaired machines, equipment or structures using tools or equipment.
- Performed routine maintenance by inspecting drives, motors or belts.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
Retail Parts Professional
Oreilly Auto Pats
George West, TX
08.2023 - 01.2024
- Ensured compliance with safety regulations while stocking products on shelves.
- Reviewed sales reports regularly to identify problems or trends in sales performance.
- Greeted customers and provided excellent customer service.
- Assisted in the selection of parts for customers based on their vehicle type and needs.
- Processed customer orders, returns, and exchanges efficiently.
- Managed inventory levels by restocking shelves as needed.
- Performed daily opening and closing procedures according to company guidelines.
- Provided technical advice on product installation and usage to customers.
- Researched new products, services, and promotions available to increase customer satisfaction.
- Conducted regular price checks to ensure competitive pricing was maintained in store.
- Developed strong relationships with suppliers to ensure timely delivery of parts.
- Answered incoming calls from customers promptly and professionally.
- Organized promotional displays throughout the store for maximum visibility.
- Adhered to established policies and procedures regarding cash handling processes.
- Operated point of sales and parts lookup computer systems.
- Received, examined and reshelved returned parts.
- Performed complimentary services, battery installation, testing and wiper installations.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Opened crates to replenish stocked items in proper aisles.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Tracked team performance targets and sales metrics to identify areas for improvement.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Followed standards of care and compliance per company and legal requirements.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Located and labeled parts to maintain organized inventory of stock.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Made recommendations to customers to promote brand effectiveness and product benefits.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Networked to build client base and promote products to new and existing clients.
- Negotiated and closed deals with minimal oversight.
Cashier
Dairy Queen
Three Rivers, TX
01.2022 - 05.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
Education
High School Diploma -
Coastal Bend College
Beeville, TXSkills
- Safety awareness
- Hand tools proficiency
- Vehicle operation
- Hydraulic systems
- Fall protection
- Lockout and tagout procedures
- Hand tool expertise
- Plumbing
- Maintenance and repair
Timeline
Serviceman
Tindol Construction
01.2024 - 09.2024
Retail Parts Professional
Oreilly Auto Pats
08.2023 - 01.2024
Cashier
Dairy Queen
01.2022 - 05.2023
High School Diploma -
Coastal Bend College
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