Summary
Overview
Work History
Education
Skills
Education and Training
References
Timeline
Generic

Benjamin Fenton

Summary

Motivated young professional looking to expand work experience in many fields. Open to and excited to work hard and advance in professional career. Works well with others while providing great customer service and support on a daily basis.

Overview

6
6
years of professional experience

Work History

Ski Lift Operator

Grand Targhee
06.2022 - Current
  • Assisted customers with loading and unloading of the ski lift.
  • Maintained a vigilant eye on customer safety, ensuring adherence to seating protocols and safety guidelines during ski lift operation.
  • Ensured a clean and organized work environment around the ski lift.
  • Handled emergency situations calmly and effectively, coordinating with Ski Patrol when necessary to ensure guest safety.
  • Performed control operations for chairlift startup, shutdown, and speed adjustment as per prescribed procedures.
  • Fostered relationships with other departments within the resort to coordinate seamless transitions between various activities and services for guests.
  • Responded promptly and appropriately to ski lift operation emergency situations.
  • Assisted customers with questions or concerns related to their ride on the ski lift.
  • Followed all company policies and procedures regarding safety protocols for operating a ski lift.
  • Promptly halted operations in the event of hazardous conditions or equipment malfunction.
  • Reported any irregularities noticed during daily inspections or operations of the ski lifts to supervisor.
  • Shoveled and raked snow and removed ice to maintain clear lift access.
  • Educated guests on snow conditions, run closures and weather forecasts.

Host

Red Robin
04.2019 - 08.2021
  • Welcomed guests upon arrival, presenting menus.
  • Managed bookings seamlessly through both phone and in-person interactions.
  • Provided customers with accurate wait times and monitored waiting list.
  • Assisted servers in seating guests by escorting them to their tables.
  • Managed dining room layout to maximize efficiency of staff members.
  • Maintained cleanliness of lobby area, including wiping down tables and chairs.
  • Served as point-of-contact for resolving guest complaints or special requests.
  • Processed payments from customers using a POS system.
  • Offered support to other teams in tasks such as clearing tables and delivering food orders.

Education

High School Diploma -

Horseheads Senior High School
Horseheads, NY
06-2021

Skills

  • Safety Procedures Expertise
  • Adaptive Problem Solving
  • Dependability and Punctuality
  • Guest Assistance
  • Teamwork and Collaboration
  • Detail Oriented
  • Adaptable to change
  • Customer Service

Education and Training

other

References

References available upon request.

Timeline

Ski Lift Operator

Grand Targhee
06.2022 - Current

Host

Red Robin
04.2019 - 08.2021

High School Diploma -

Horseheads Senior High School

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Benjamin Fenton