Benjamin Ferlito

• Led a comprehensive research project examining homelessness across New York State and the broader United States.
• Collected data from various states to provide the department with strategic insights for enhancing multiple facets of their operations.
• Developed excellent communication, public speaking, and active listening skills through interviews with individuals from diverse regions across the country.
• Gained in-depth knowledge of the various programs managed by the organization.
• Acquired strong independent research skills while effectively collaborating with a team to communicate findings to supervisors.
• Delivered a final presentation at the conclusion of the internship, demonstrating personal development and a comprehensive understanding of the research conducted.

- Overseed machine operations to ensure efficient production and maintained smooth workflow.

- Collaborated in teams to complete tasks efficiently, recognizing that any misalignment could impact the entire operation.

- Developed strong communication skills by consulting with machine engineers to ensure proper functioning when issues arose.

- Led the intern team, taking on diverse responsibilities such as ticket sales, food and beverage management, and on-field promotions, demonstrating adaptability and commitment that resulted in high productivity.

- Dedicated long hours to my work, which enhanced my perseverance and fostered a strong passion for improving my communication and interpersonal skills.

- Effectively resolved issues with both customers and fellow interns by utilizing strong problem-solving skills and maintaining a high level of professionalism, resulting in enhanced customer satisfaction.

- Driven to achieve team goals during the internship, despite it being an unpaid position.

- Organized a charity baseball night at the ballpark, raising over $1,000 to support underfunded baseball programs.