Benjamin Fitz-Gerald
Reynoldsburg,OH
Summary
IT Coordinator at Ace Hardware Distribution Center with expertise in Python and SQL, driving operational enhancements through innovative technology solutions. Successfully developed a custom asset management system, significantly improving IT asset tracking. Proven ability to collaborate effectively with teams, ensuring alignment with business objectives and minimizing system downtime.
Overview
4
4
years of professional experience
Work History
IT Coordinator
Ace Hardware Distribution Center
West Jefferson, USA
01.2024 - 03.2025
- Collaborated with business units to understand and document requirements for system enhancements, ensuring alignment with business objectives
- Coordinated and developed requirement definitions for small to medium projects, facilitating clear communication between technical teams
- Managed and maintained Fulfillment Center IT systems, including Warehouse Management Systems (WMS), Sortation Systems, and Vocollect Voice Systems, ensuring minimal downtime
- Installed and configured network infrastructure, including IDF switches, patch panels, and network ports, to support warehouse operations
- Developed a custom asset management system using Python, SQLite, PyQt6, and Tkinter, improving IT asset tracking and reporting
Warehouse Specialist
Ace Hardware Distribution Center
West Jefferson, USA
05.2021 - 01.2024
- Utilized Vocollect Voice equipment to accurately and efficiently fulfill orders, contributing to improved order processing times
- Troubleshot and resolved technical issues related to Vocollect Voice terminals and warehouse scanning devices, minimizing workflow disruptions
- Assisted IT teams in calibrating and optimizing voice recognition software, enhancing system accuracy and user experience
Education
Associate of Applied Science - Cybersecurity
Columbus State Community College
Columbus, OH05.2025
Skills
- SQL
- Power BI
- Python
- Tkinter
- PyQt6
- Network troubleshooting
- IT asset management
- Identifying opportunities for operational enhancements
- Implementing technology solutions to streamline workflows
- Developing requirement definitions
- Technical documentation
Awards
Employee of the Quarter, Q3 2023, Ace Hardware Distribution Center
Affiliations
- 5x Deans List at CSCC
Timeline
IT Coordinator
Ace Hardware Distribution Center
01.2024 - 03.2025
Warehouse Specialist
Ace Hardware Distribution Center
05.2021 - 01.2024
Associate of Applied Science - Cybersecurity
Columbus State Community College
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