Summary
Overview
Work History
Education
Skills
Awards
Affiliations
Timeline
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Benjamin Fitz-Gerald

Reynoldsburg,OH

Summary

IT Coordinator at Ace Hardware Distribution Center with expertise in Python and SQL, driving operational enhancements through innovative technology solutions. Successfully developed a custom asset management system, significantly improving IT asset tracking. Proven ability to collaborate effectively with teams, ensuring alignment with business objectives and minimizing system downtime.

Overview

4
4
years of professional experience

Work History

IT Coordinator

Ace Hardware Distribution Center
West Jefferson, USA
01.2024 - 03.2025
  • Collaborated with business units to understand and document requirements for system enhancements, ensuring alignment with business objectives
  • Coordinated and developed requirement definitions for small to medium projects, facilitating clear communication between technical teams
  • Managed and maintained Fulfillment Center IT systems, including Warehouse Management Systems (WMS), Sortation Systems, and Vocollect Voice Systems, ensuring minimal downtime
  • Installed and configured network infrastructure, including IDF switches, patch panels, and network ports, to support warehouse operations
  • Developed a custom asset management system using Python, SQLite, PyQt6, and Tkinter, improving IT asset tracking and reporting

Warehouse Specialist

Ace Hardware Distribution Center
West Jefferson, USA
05.2021 - 01.2024
  • Utilized Vocollect Voice equipment to accurately and efficiently fulfill orders, contributing to improved order processing times
  • Troubleshot and resolved technical issues related to Vocollect Voice terminals and warehouse scanning devices, minimizing workflow disruptions
  • Assisted IT teams in calibrating and optimizing voice recognition software, enhancing system accuracy and user experience

Education

Associate of Applied Science - Cybersecurity

Columbus State Community College
Columbus, OH
05.2025

Skills

  • SQL
  • Power BI
  • Python
  • Tkinter
  • PyQt6
  • Network troubleshooting
  • IT asset management
  • Identifying opportunities for operational enhancements
  • Implementing technology solutions to streamline workflows
  • Developing requirement definitions
  • Technical documentation

Awards

Employee of the Quarter, Q3 2023, Ace Hardware Distribution Center

Affiliations

  • 5x Deans List at CSCC

Timeline

IT Coordinator

Ace Hardware Distribution Center
01.2024 - 03.2025

Warehouse Specialist

Ace Hardware Distribution Center
05.2021 - 01.2024

Associate of Applied Science - Cybersecurity

Columbus State Community College
Benjamin Fitz-Gerald