Benjamin Fitzwater
Charleston,WV
Summary
Driven and resourceful administrative professional 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Executive Assistant
Deveraj Behavior Health Care
10.2023 - Current
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
Assistant Teacher
The Salvation Army
06.2023 - 10.2023
- Increased student engagement by incorporating hands-on activities and group projects into curriculum.
- Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
- Provided one-on-one and group-based learning support focused on student progress.
Museum Attendant
Dollywood Theme Park
10.2021 - 03.2022
- Enhanced visitor experience by providing informative and engaging guided tours of museum.
- Assisted in maintaining safe and welcoming environment for visitors, ensuring their enjoyment and satisfaction.
- Maintained cleanliness and organization in all public areas of museum, contributing to positive visitor experience.
International Travel Agent
National Travel
10.2017 - 12.2021
- Enhanced customer satisfaction by providing personalized travel recommendations and accommodations.
- Streamlined booking processes for increased efficiency and reduced wait times for clients.
- Followed up with customers to increase customer service with travel plans.
- Assisted clients in handling travel-related issues such as lost luggage or flight cancellations, providing prompt resolutions.
Executive Assistant
Care Advantage, Inc.
02.2010 - 09.2014
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Lead Flight Attendant
Tran State Airlines
03.2005 - 02.2010
- Enhanced customer satisfaction by ensuring timely and efficient in-flight services.
- Improved crew efficiency through effective delegation of tasks and responsibilities.
- Maintained safe and comfortable environment for passengers by enforcing safety regulations and procedures/
- Assisted with boarding procedures, resulting in smooth and timely departures.
Human Resources Assistant
Target
10.2001 - 02.2005
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined recruitment process for efficiency, reducing time-to-fill job vacancies.
- Coordinated employee training programs to promote professional development and skill enhancement.
Education
No Degree - Medical Social Work
West Virginia State University
Charleston, WV12.2026
Some College in Human Resources Management - Human Resources Management
Baker University
Michigan, ND01.2012
Skills
- Administrative Support
- Technical Support
- Business Administration
- Travel administration
- Customer Service
Certification
- CPR Certification
- FAA Flight Attendant Certified Instructor
Volunteer Experience
Voluntary Assistant, 06/01/23, Present, Salvation Army, Charleston, WV, 25302
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Executive Assistant
Deveraj Behavior Health Care
10.2023 - Current
Assistant Teacher
The Salvation Army
06.2023 - 10.2023
Museum Attendant
Dollywood Theme Park
10.2021 - 03.2022
International Travel Agent
National Travel
10.2017 - 12.2021
Executive Assistant
Care Advantage, Inc.
02.2010 - 09.2014
Lead Flight Attendant
Tran State Airlines
03.2005 - 02.2010
Human Resources Assistant
Target
10.2001 - 02.2005
No Degree - Medical Social Work
West Virginia State University
Some College in Human Resources Management - Human Resources Management
Baker University
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