Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

BENJAMIN FLORES

Chandler

Summary

Project controls professional with focus on monitoring project timelines and budgets to ensure successful completion. Extensive experience in developing and maintaining comprehensive project schedules and cost control measures. Adept in fostering team collaboration and adapting to dynamic project requirements, ensuring reliable and consistent performance.

Overview

12
12
years of professional experience

Work History

Project Controls

BrandSafway Solutions LLC
03.2022 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Develop and maintain project schedules, ensuring all tasks are sequenced properly and resources are allocated efficiently.
  • Defining project scope, creating schedules with milestones and deadlines, and establishing work breakdown structures.
  • Monitor project budgets, track expenditures, and ensure that financial constraints are respected throughout the project lifecycle.
  • Conduct cost-benefit analyses and prepare financial reports to inform decision-making.
  • Analyze project performance data to identify trends, variances, and areas for improvement.
  • Use key performance indicators (KPIs) to assess project health and ensure alignment with project goals.
  • Identify potential risks and develop mitigation strategies to minimize their impact on project outcomes.
  • Facilitate communication among project leaders, ensuring that everyone is informed about project status, changes, and issues.
  • Prepare and present project status reports, highlighting key metrics and any necessary corrective action.
  • Work closely with project managers and team members to foster a collaborative work environment and resolve conflicts as they arise.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.

Account Executive

Houzz
02.2021 - Current
  • Prospect new business customers across the U.S. and Canada through high volume outbound calls
  • Assess business needs of small to medium sized business
  • Consult with professionals on how to effectively market their business on Houzz.com
  • Management of a full sales cycle, from securing new business partnerships to facilitating a smooth onboarding process for the professional
  • Meet and exceed monthly sales expectations
  • Build strong client relationships
  • Respond to complaints and resolve issues to ensure customer success and satisfaction

Sales Development Representative

Houzz
01.2020 - 02.2021
  • Responsible for educating and developing prospects leading to hand-off to sales teams
  • Connect with potential clients to learn about business needs
  • Set appointments and demos for the account executive team when a lead reaches a qualified stage
  • Cold call into prospects generated by variety of outside sources
  • Ensure successful fall through of sales cycle by maintaining accurate activity and lead qualifications informations in CRM application
  • Follow up with potential clients who express interest but did not purchase any services
  • Identify and generate leads through effective prospecting and networking
  • Hit daily, weekly and monthly qualifying metrics

Lead Wellness Representative

Finity Communications Inc.
04.2018 - 11.2019
  • Work with management and other team members to ensure proper customer service is being delivered
  • Conduct monthly one on ones with team members
  • Take pertinent information such as addresses and phone numbers
  • Take escalated calls
  • Cross-trained on all client campaigns and provide backup when needed
  • Implement company processes to effectively resolve customer service issues
  • Train new agents on the proper service methods and score their calls using the organization's quality assurance program
  • Maintain notes in the system of customer interactions for future reference
  • Keep customer account information current and accurate by preparing, completing and processing database changes

Wellness Representative

Finity Communications Inc.
02.2017 - 04.2018
  • High volume of outbound and inbound calls
  • Registered members to wellness programs, administer health assessments, and conduct retention campaigns
  • Manage multiple software interfaces for different wellness programs
  • Follow best practices regarding HIPAA laws and protection of members PHI
  • Assist members with navigating our wellness portals and ordering catalog items
  • Provided excellent customer service

Youth Care Worker

Morrison Child and family Services ORR Staff Secure
10.2014 - 11.2016
  • Build rapport with clients
  • Work in a team oriented environment
  • Responsible for daily supervision of youth residents and being aware of their whereabouts at all times
  • Responsible for assisting in assuring that all client needs were directly met
  • Supervising and communicating with clients in a non-judgmental, (caring but firm) manner
  • Certified in Crisis Prevention Intervention (CPI)
  • Implemented the daily program schedule, in addition to organizing and carrying out activities with clients throughout scheduled shift
  • Maintained strict confidentiality of all client identities, records and information
  • Maintained professional boundaries with clients and demonstrated/ensured that healthy staff to client working relationships were maintained
  • Responsible for managing crisis situations professionally and following agency policies and procedures related to emergencies
  • Assisted in admittance and discharge procedures of clients
  • Ensured that bedroom checks, self-harm checks were done accordingly to program procedures
  • Responsible for attending all mandatory training as scheduled, in order to ensure that the required minimum number of training hours and competency areas per year were met and achieved

Construction Worker

INSIDE JOBS CONSTRUCTION
09.2013 - 10.2014
  • Worked together with team members to meet work deadlines
  • Collected and removed debris from work sites to maintain team productivity and minimize safety hazards
  • Notified supervisors of faulty operations and defective materials
  • Sustained safety protocol by ensuring proper, cost-effective and safe handling of equipment and materials
  • Maintained tools, equipment and work sites
  • Resolved inspection deficiencies promptly
  • Transported materials, tools and machines to installation sites
  • Applied changes requested by designers, owners or inspectors to optimize work
  • Cleaned all construction areas to avoid hazards

Education

High School Diploma -

ALOHA HIGH SCHOOL
ALOHA, OR
06.2013

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PORTLAND COMMUNITY COLLEGE
PORTLAND, OR

Skills

  • Project controls
  • Capital projects
  • Relationship building
  • Teamwork and collaboration
  • Problem-solving skills
  • Time management
  • Customer service
  • Project management
  • Project tracking
  • Project estimation and bidding
  • Budget control
  • Cost control
  • Project closure

Languages

Spanish
Native or Bilingual

Timeline

Project Controls

BrandSafway Solutions LLC
03.2022 - Current

Account Executive

Houzz
02.2021 - Current

Sales Development Representative

Houzz
01.2020 - 02.2021

Lead Wellness Representative

Finity Communications Inc.
04.2018 - 11.2019

Wellness Representative

Finity Communications Inc.
02.2017 - 04.2018

Youth Care Worker

Morrison Child and family Services ORR Staff Secure
10.2014 - 11.2016

Construction Worker

INSIDE JOBS CONSTRUCTION
09.2013 - 10.2014

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PORTLAND COMMUNITY COLLEGE

High School Diploma -

ALOHA HIGH SCHOOL

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