Benjamin Flowers
Westminster,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Bartender
Caves Valley Golf Club
Owings Mills, MD
05.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Conducted large parties of high-valued members ranging from CEOs to the Baltimore Ravens' general manager, owner, and staff.
Delivery Driver
Bistro 91
Finksburg, MD
06.2018 - 01.2020
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Education
Bachelor of Business Information Systems - Business Analytics
Salisbury University
Salisbury, MD05.2024
Skills
- Python
- Database Management using LAMP
- Microsoft Excel
- Order Management
- Customer Service/Guest Engagement
- Social Media Marketing
Certification
HubSpot SEO Certified
HubSpot Digital Marketing Certified
HubSpot Social Media Certified
HubSpot Social Media Marketing Certified
Timeline
Server/Bartender
Caves Valley Golf Club
05.2022 - Current
Delivery Driver
Bistro 91
06.2018 - 01.2020
Bachelor of Business Information Systems - Business Analytics
Salisbury University
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