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Benjamin Foley
Medford,Oregon
Summary
Proactive and goal oriented professional with a proven track record in policy formulation and compliance. Skilled in analytical reporting and fostering collaborative relationships, I successfully managed outreach for vulnerable populations during the COVID pandemic, enhancing service delivery and ensuring effective support for at-risk groups. Also an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
24
24
years of professional experience
Work History
Claims Technical Expert
Social Security Administration, SSA
09.2006 - Current
- Generate reports to track performance and analyze trends.
- Implement and develop training programs as the primary trainer for the Medford field office.
- Draft and present reports outlining policy actions.
- Recommend updates to current regulations and policies.
- Serve as a liaison to external entities, including Congressional offices, the State of Oregon, and private organizations, fostering strong interagency and stakeholder relationships.
- Periodically assigned specialized roles such as the Vulnerable Populations Expert for Oregon, Idaho, and Southwest Washington, where I managed and evaluated outreach efforts involving third-party participants to ensure effective service delivery for at-risk groups during the COVID pandemic.
- Responsible for analyzing and resolving the most complex claims workloads.
Assistant Infantry Operations Sergeant
Oregon Army National Guard
08.2001 - 08.2007
- Served as Assistant Operations Sergeant in the Tactical Operations Center (TOC) during battalion deployments and training exercises.
- Supported all logistical functions including TOC setup, transportation coordination, site security, daily operations scheduling, and supervision of junior enlisted personnel.
- Frequently assumed command of the TOC during assigned shifts, managing emergent situations such as medical emergencies and ensuring operational continuity.
- Collaborated with the officer in charge during combat training operations to provide real-time tracking, communicate mission orders, and issue revised directives to field units.
- Acted as battalion liaison with the civilian authorities to re-establish services during the Hurricane Katrina deployment in 2005. Also worked closely with both US Army Japan and the Japanese Self Defense Forces during the unit's Japan deployment in 2006.
- During non-deployment periods, contributed to administrative and readiness functions, including drafting and updating battalion standard operating procedures (SOPs) and handled administrative requirements, maintained records and submitted operational reports.
- Directed collection, organization and application of combat data to enhance troop safety and operational success.
- Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Medicaid Case Manager
State of Oregon/RVCOG Senior Services
09.2003 - 09.2006
- Evaluated claimants for eligibility in receiving state assistance to be placed into a variety of care settings including in home care, assisted living facilities, adult foster homes, and nursing facilities.
- Partnered with physicians, social workers, family members, and case managers to develop and implement individualized care plans.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Facilitated family meetings to discuss patient care plans.
- Managed caseload to satisfy multiple patients with diverse needs.
- Developed partnerships with community organizations to expand services and referrals.
- Assessed risk factors of patients and made referrals for further services.
- Developed individual treatment plans and provided counseling to patients.
- Conducted in-home visits to provide supportive services.
Education
Bachelor of Science - History
Southern Oregon University
Ashland, OR06.1999
Skills
- Policy formulation
- Policy evaluation
- Policy compliance
- Conducting assessments
- Tracking metrics
- Adaptability
- Organizational skills
- Professional demeanor
- Multitasking Abilities
- Team building
- Documentation skills
- Reporting skills
- Interpersonal communication
- Analytical skills
Interests
Timeline
Claims Technical Expert
Social Security Administration, SSA
09.2006 - Current
Medicaid Case Manager
State of Oregon/RVCOG Senior Services
09.2003 - 09.2006
Assistant Infantry Operations Sergeant
Oregon Army National Guard
08.2001 - 08.2007
Bachelor of Science - History
Southern Oregon University
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