Summary
Overview
Work History
Education
Skills
Powerlifting
Timeline
Generic

Benjamin Fonzo

Mahopac,NY

Summary

Adept at enhancing customer experiences and streamlining operations, I leveraged my customer service and efficient delivery skills at Eduardos Trattoria to significantly improve order accuracy and satisfaction. Demonstrated exceptional money handling and a polite demeanor across roles, achieving notable customer loyalty and operational efficiencies without compromising safety or professionalism. Client-focused Physical Therapy Aide offering treatment assistance and clerical support. Expert in maintaining equipment, replenishing supplies, performing minor cleaning duties and filing patient paperwork to provide smooth operations. Driven to deliver a positive physical therapy experience to customers with a willingness to assist with question and requests. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Pizza Delivery Driver

Eduardos Trattoria
02.2024 - Current
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.

Physical Therapy Aide

Dr. William Brightman
09.2023 - Current
  • Assisted front desk by scheduling appointments, filing documents and processing payments.
  • Improved patient recovery by assisting in implementing individualized physical therapy treatment plans.
  • Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
  • Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
  • Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.

Landscaping Assistant

Douglas Rodriguez
06.2023 - 03.2024
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Handled hedge, bush, and shrub trimming.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Improved client satisfaction by providing timely and efficient landscaping services.

Table Busser

Lake House Bar and Grill
06.2022 - 06.2023
  • Bussed tables, cleared, cleaned and set tables quickly to facilitate table turns during high volume periods.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Improved customer satisfaction by efficiently clearing tables and resetting them for new guests.
  • Supported servers by responding to guest needs and retrieving items.
  • Prepared tables for new guests by resetting condiments, adding silverware and wiping down all surfaces.
  • Contributed to restaurant cleanliness by sweeping floors regularly during shifts, keeping dining areas presentable.
  • Assisted servers in delivering food orders, contributing to timely service and positive guest experiences.
  • Supported wait staff by refilling beverages, attending to guest requests, and maintaining a well-stocked work area.
  • Displayed adaptability and flexibility when handling unexpected situations or requests, maintaining a positive attitude throughout.

Cashier

Taco Bell
02.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

High School Diploma -

Mahopac High School
Mahopac, NY
06.2024

2 Year Sports Medicine Certification - Sports Medicine

Putnam Northern Westchester Boces
Yorktown Heights, NY
06.2024

Skills

  • Customer Service
  • Money Handling
  • Memory Skills
  • Efficient Delivery
  • Maintaining and cleaning equipment
  • Home Exercise Programs
  • Maintaining filing systems
  • Safety Procedures
  • Physical therapy support
  • Customer communications
  • Functional Mobility Training
  • Sports injury treatment
  • Muscle performance
  • Post-surgery rehabilitation
  • Tree planting
  • Trimming and weeding
  • Weeding and edging
  • Weed management
  • Debris collection
  • Soil preparation
  • Plant identification
  • Sanitation
  • Patience and Tolerance
  • Professional Appearance
  • Ability to follow instructions
  • Polite Demeanor
  • Table Setting
  • Supply Restocking
  • Turning Tables

Powerlifting

Powerlifitng is a big part of my life

Timeline

Pizza Delivery Driver

Eduardos Trattoria
02.2024 - Current

Physical Therapy Aide

Dr. William Brightman
09.2023 - Current

Landscaping Assistant

Douglas Rodriguez
06.2023 - 03.2024

Table Busser

Lake House Bar and Grill
06.2022 - 06.2023

Cashier

Taco Bell
02.2021 - 11.2021

High School Diploma -

Mahopac High School

2 Year Sports Medicine Certification - Sports Medicine

Putnam Northern Westchester Boces

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