BENJAMIN FRANKLIN
Torrance,CA
Summary
Information Technology graduate and Cybersecurity bachelor’s candidate transitioning into cybersecurity with more than two decades of personal and independent hands-on experience building, repairing, configuring, and troubleshooting computer systems. Academic lab experience includes Splunk, Microsoft Defender, Nmap, Wireshark, Active Directory, PowerShell, Microsoft 365, endpoint hardening, vulnerability identification, MFA, encryption, Windows and Linux systems, Azure fundamentals, Proxmox VE, and Docker. Results-driven, coachable, and committed to continuous learning, with a collaborative approach to problem-solving, communication, and supporting team goals. Brings 14+ years of regulated operations experience involving security procedures, compliance documentation, risk identification, incident escalation, corrective action, and time-sensitive coordination.
Overview
13
13
years of professional experience
Work History
CDL Class A Company Driver - Air Cargo
Tofflemire Freight Transportation
Gardena, CA
05.2025 - Current
- Transport time-sensitive air cargo to and from Los Angeles International Airport while following company, airport, customer-site, safety, and security procedures.
- Maintain accurate ELD, cargo, inspection, delivery, and cargo-securement records in a regulated operating environment.
- Coordinate with dispatchers, airline cargo terminals, warehouses, shippers, and receiving locations to meet deadlines, resolve disruptions, and escalate issues appropriately.
Operations Manager / CDL Driver
Jared Trucking Services LLC
Encino, CA
08.2024 - 05.2025
- Supervised driver staffing, recruitment, onboarding, scheduling, performance coaching, and safety briefings while maintaining operational continuity.
- Managed DOT, inspection, safety, compliance, and audit documentation and coordinated corrective actions with drivers, vendors, customers, and other stakeholders.
- Improved on-time delivery performance by 20% through route and workflow optimization and reduced mechanical downtime by 30% through structured maintenance oversight.
Owner / Operator - Independent Contractor
B.F. Transportation LLC
Paramount, CA
05.2021 - 08.2024
- Directed operations under personal DOT authority, including scheduling, dispatch, compliance, documentation, vendor coordination, financial administration, and customer service.
- Maintained TWIC credentials and complied with port-security, environmental, DOT, and FMCSA requirements while preparing bills of lading, rate confirmations, trip sheets, invoices, and payment records.
- Sustained 98% vehicle uptime through preventive maintenance, inspections, performance monitoring, and timely issue resolution.
Independent Contractor - Class A Driver
K & M Auto Transport
Los Angeles, CA
01.2014 - 12.2021
- Transported vehicles throughout the western United States while maintaining accurate logs, regulatory compliance, equipment security, and customer-service standards.
- Coordinated vehicle pickups and deliveries with customers and receiving locations while meeting scheduling and documentation requirements.
- Identified and reported safety, equipment, and route risks and took timely corrective action to protect people, property, and service commitments.
Education
Bachelor of Science - Cybersecurity
Full Sail University
Winter Park, FL07-2027
Associate of Science - Information Technology
Full Sail University
Winter Park, FL06-2026
High School Diploma -
Opportunities For Learning Charter School
Long Beach, CA05-2010
Skills
- Security Tools and Concepts: Splunk, Microsoft Defender, Nmap, Wireshark, endpoint protection, patching and hardening, port scanning, vulnerability identification, 2FA/MFA, PGP, SSL/TLS, encryption, multi-cloud security, Security-aligned concepts
- Identity and Administration: Active Directory, user-account administration, PowerShell, Microsoft 365, identity and access management concepts
- Networking and Cloud: TCP/IP, VLANs, ARP, subnetting, host calculations, network topology, virtual networks, VPNs, Microsoft Azure fundamentals, load balancing, content delivery, cloud migration, disaster recovery
- Systems and Virtualization: Windows 11 Pro, Windows Server, Ubuntu Linux, Proxmox VE, Docker, virtual machines, VM cloning, file sharing
- Hardware and Technical Support: Desktop assembly, repair and upgrades, component installation, hardware diagnostics, boot and driver troubleshooting, BIOS/UEFI tuning, CPU/GPU overclocking, benchmarking, performance optimization, stability testing, cooling, airflow and cable management
- Compliance and Operations: Technical documentation, audit and inspection records, regulated procedures, risk recognition, issue escalation, corrective-action coordination, end-user guidance, training and customer support
Lab Experience
Full Sail University | Cybersecurity, Networking & Infrastructure Labs | 2025–Present
- Completed hands-on labs involving endpoint patching and hardening, two-factor authentication, port scanning, vulnerability identification, encryption, SSL/TLS certificates, multi-cloud security, and Security+-aligned concepts.
- Used Splunk, Microsoft Defender, Nmap, Wireshark, Active Directory, PowerShell, and Microsoft 365 in academic lab and technical exercise environments.
- Captured and analyzed network traffic with Wireshark; completed VLAN design, ARP, subnetting, host-count, virtual-networking, VPN, load-balancing, cloud-migration, and disaster-recovery exercises.
- Worked with Windows 11 Pro, Windows Server, and Ubuntu virtual machines; cloned VMs, configured file sharing, completed Docker fundamentals, and hosted a WordPress/Bitnami workload using Proxmox VE.
- Produced network setup plans, user-testing documentation, communication and quality-management plans, SMART goals, and technical presentations.
HANDS-ON TECHNICAL PROJECTS
Independent Computer Building and Technical Support | Southern California | 2001–Present
- Build, repair, upgrade, and troubleshoot desktop computers, including component installation, boot failures, driver conflicts, operating-system issues, performance problems, and hardware compatibility.
- Built and configured a high-performance custom multi-monitor workstation from the ground up, integrating the motherboard, CPU cooling system, graphics hardware, memory, storage, power supply, case fans, internal cabling, airflow, and operating system.
- Configure and tune BIOS/UEFI settings; perform CPU/GPU overclocking, benchmarking, performance optimization, stability testing, diagnostics, preventive maintenance, upgrades, and cable management.
- Provide computer setup, troubleshooting, technical guidance, and support to end users.
Timeline
CDL Class A Company Driver - Air Cargo
Tofflemire Freight Transportation
05.2025 - Current
Operations Manager / CDL Driver
Jared Trucking Services LLC
08.2024 - 05.2025
Owner / Operator - Independent Contractor
B.F. Transportation LLC
05.2021 - 08.2024
Independent Contractor - Class A Driver
K & M Auto Transport
01.2014 - 12.2021
Bachelor of Science - Cybersecurity
Full Sail University
Associate of Science - Information Technology
Full Sail University
High School Diploma -
Opportunities For Learning Charter School