Benjamin Frye
Conover ,NC
Summary
Attentive Direct Care Coach, passionate about offering expert support for emotional, physical and mental needs. Caring, vigilant and devoted to patients. Bringing top-notch multitasking, organizational and conflict management skills.
Dedicated Airbnb Host with over 4 years of experience liaising with property guests, achieving top satisfaction, referrals and repeat business. Organizes and coordinates space tours and answers questions regarding properties and neighborhoods, assessing and addressing individual needs of up 8-10 guests concurrently. Manages portfolio of 4+ properties concurrently, overseeing maintenance, advertising and rentals.
Reliable Maintenance Supervisor offering 4 years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training.
Customer-oriented Jammin J manager with 3 years managing food preparation in mobile kitchens. Enjoys serving food truck customers and maintains positive attitude in fast-paced environment. Efficiently handles multiple tasks in limited space. Exhibits strong work ethic.
Experienced professional committed to providing students with tools and resources to succeed academically. Highly organized and detail-oriented with passion for helping children reach academic goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Direct Care Coach
North Carolin Boys Academy Teen Challenge
06.2019 - 07.2023
- Encouraged students to set and achieve reasonable goals on weekly basis.
- Helped students build life management and coping skills to handle daily needs and specific stressors.
- Assisted students in exploring feelings and understanding behaviors.
- Documented behaviors, treatments and non-compliance issues.
- Assisted students in exploring feelings and understanding behaviors.
- Supported individuals dealing with mental health and emotional issues.
- Connected students with available resources to improve plan success.
- Certified instructor for deescalation and primary restraint technique
- Managed patients with substance dependence
- Managed documentation for schedules, and student assignments in the dorm
- Assisted with GPS tracker devices and knowledgeable for runaways
- Teen Challenge PSNL certified
- Deescalation/Personal Restraint Technique certified/Instructor
- Class C CDL license
- Documented students progress and services performed, reporting changes in client condition to manager or supervisor.
Classroom Facilitator
North Carolina Boys Acacdemy
05.2019 - 07.2023
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Developed and implemented classroom routines to address varying student needs.
- Monitored and initiated monitoring systems for the online school.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
Cook
North Carolina Boys Academy
04.2020 - 07.2023
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
- Pitched in to work line during busy periods or in place of sick employees.
- Produced and plated variety of fruit-based desserts and after-dinner cheese plates.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Campus Maintenance Supervisor
North Carolina Boys Academy
04.2020 - 07.2023
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Supervised 25 employees and scheduled tasks
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
- Utilized proper tools and materials to adhere to safety guidelines.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Can Operate farm equipment such as tractor, zero turn mowers
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Tracked and progressed maintenance requests in CMMS systems to meet schedules.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Can drive large and small trailers
Audio/Video Editor and Creator
North Carolina Boys Academy
04.2020 - 07.2023
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
- Organized and worked with raw footage from multiple cameras and sources.
- Contributed new ideas and looked for ways to improve content editing and processes.
- Delivered edits on time for reviews and final delivery.
- Edited together video, audio still imagery and motion graphics for creative and informational multimedia projects.
- Saw concepts through to completion by working to develop final edits, color and other elements in post-production process.
- Combined text, video and other composited elements onscreen to create logical, coherent layouts.
- Created short-form videos, animated gifs and motion graphics for social media posts.
Treetop Adventures Manager
North Carolina Boys Academy
04.2020 - 07.2023
- Trained new and existing staff members in various financial procedures to prepare for job requirements.
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Processed invoices and contacted appropriate parties for timely payment receipt.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Reviewed documentation and identified financial discrepancies where applicable.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Researched and facilitated software integration to streamline accounting and financial processes.
Airbnb Manager
North Carolina Boys Academy
03.2020 - 07.2023
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Administered operations to handle needs of more than 4 property units.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Maintained well-regarded concierge services to provide guests with assistance and convenient information about local attractions.
- Implemented successful strategies to increase customer satisfaction.
- Solicited and reviewed guest feedback and promptly resolved complaints.
Jammin J (Food Truck) Manager
Treetop Adventure
04.2021 - 04.2023
- Accepted orders and packed food for takeout and delivery.
- Supervised food truck prep cooks, cashiers and service window attendants.
- Greeted customers, answered menu questions and responded to complaints.
- Obtained city parking permits and drove food truck to designated areas.
- Assisted food prep and assembly on line and served 80 customers per day.
- Prepped food for service.
- Monitored expenditures and identified areas to maximize budget and minimize costs.
- Maintained employee records, prepared payroll and scheduled shifts.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maximized quality assurance by completing frequent line checks.
- Scheduled group events for the zibeline course
- Managed employees/students for all three areas
EMT-Basic
Maiden Rescue Squad
04.2002 - 07.2014
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Participated in community programs to maintain company image and establish strong community relations.
- Followed pre-printed and map-based directions to locate sites and maintained awareness of changes in roadways or points of access.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Education
Working On Pastoral Licensing And Associated Degre - Pastoral Studies
Ministries Studies Online
Online01.2022
High School Diploma -
Maiden High School
Maiden NC05.2004
No Degree - EMT/Rescue Tech/Cheif 101/Incident Command
Catawba Valley Community College
Hickory, NC04.2004
Skills
- Online scheduling, documentation, customer service
- Documentations
- Dependable and Consistent
- CDL class C
- Continuous Improvement Projects
- Instructor in deescalation
- Emergency Response
- Inventory Monitoring
- Physical/Verbal Descalation/Restraint Technique Certified instructor
- Lawn Care
- Word Processing
- Audio/Video
- Serve Safe Manager
Certification
- Certified Deescalation/PRT instructor
- Certified Class C CDL
- Certified CPR certified March 2022
- Certified guide for zip line courses (Nationally) CDI
- Serve Safe Manager certified- 2023
- Serve Safe- 2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
I have not failed. I’ve just found 10,000 ways that won’t work.
Thomas Edison
Timeline
Jammin J (Food Truck) Manager
Treetop Adventure
04.2021 - 04.2023
Cook
North Carolina Boys Academy
04.2020 - 07.2023
Campus Maintenance Supervisor
North Carolina Boys Academy
04.2020 - 07.2023
Audio/Video Editor and Creator
North Carolina Boys Academy
04.2020 - 07.2023
Treetop Adventures Manager
North Carolina Boys Academy
04.2020 - 07.2023
Airbnb Manager
North Carolina Boys Academy
03.2020 - 07.2023
Direct Care Coach
North Carolin Boys Academy Teen Challenge
06.2019 - 07.2023
Classroom Facilitator
North Carolina Boys Acacdemy
05.2019 - 07.2023
EMT-Basic
Maiden Rescue Squad
04.2002 - 07.2014
Working On Pastoral Licensing And Associated Degre - Pastoral Studies
Ministries Studies Online
High School Diploma -
Maiden High School
No Degree - EMT/Rescue Tech/Cheif 101/Incident Command
Catawba Valley Community College
- Certified Deescalation/PRT instructor
- Certified Class C CDL
- Certified CPR certified March 2022
- Certified guide for zip line courses (Nationally) CDI
- Serve Safe Manager certified- 2023
- Serve Safe- 2020
Similar Profiles
Brooke ShewmanBrooke Shewman
Program Assistant and Direct Care Staff at Teen Challenge Columbus Girls AcademyProgram Assistant and Direct Care Staff at Teen Challenge Columbus Girls Academy
BHARATI MANWAREBHARATI MANWARE
Teacher Leader at Bombay Teen Challenge AcademyTeacher Leader at Bombay Teen Challenge Academy
Bridgette WilliamsBridgette Williams
Teacher’s Assistant at Teen Challenge Ministry InstituteTeacher’s Assistant at Teen Challenge Ministry Institute