Benjamin Galang
New York City Metropolitan Area,NY
Overview
10
10
years of professional experience
Work History
New Business Consultant
Outbound Consulting
04.2021 - Current
Account Executive - Expansion and Strategic Partnerships
GetDandy
01.2022 - 10.2024
- Proactively sourced new sales opportunities with restaurants through outbound cold calls and emails, in-person demos resulting in a consistently high volume of qualified leads and a strong pipeline of potential clients
- Exceeded quota goals for the entire 2022 and 2023 year, achieving more than 150% quota attainment through a combination of strategic account planning, effective communication, and a relentless focus on driving revenue growth
- Increased annual recurring revenue (ARR) and monthly recurring revenue (MRR) for my book of business with SMBs and Multi-Location Franchises by more than $5 million total contract value (TCV)
- Collaborated closely with channel partners to build a robust pipeline of hospitality groups
Account Executive
Gingr Pet-Care Software
09.2020 - 01.2022
- Conducted high - volume outreach campaigns of 50+ daily calls
- Booked sales meetings for prospective clients to fully utilize Stripe credit card processing systems and exceeded quota in every quarter employed by more than 20%
- Oversaw roll out and training of Salesforce Integration
Homeowner Customer Success Manager
HomeAdvisor
09.2018 - 07.2020
- Explores new business opportunities/up-sell opportunities within existing client for opportunities to increase sales or category share of product
- Increased overall contractor subscription sales by an average of 20 percent across entire territory
- Perform 1:1 onboarding calls
- Manage the client onboarding & activation experience through Zen Desk
- Demonstrates a sense of urgency and have a proven track record of exceeding targets and strong employee engagement
- Works cross-functionally with leaders and departments throughout the organization to enable sales improvements that affect multiple areas of the business
- Collects and reports information through Salesforce CRM regarding all customer insights
- Raised Customer Satisfaction survey ratings by more than 30 percent in 2019
Customer Success Account Manager - Nestlé Coffee Partners
Nestlé
11.2017 - 07.2018
- Explores new business opportunities/up-sell opportunities within existing client for opportunities to increase sales or category share of product
- Increased coffee and tea sales per account by an average of 20 percent across entire territory
- Ensures quality experience is being executed by conducting regular quality assurance assessments at account/venue level within territory of more than 50 "We Proudly Serve" locations
- Train remote team of more than 200 Food and Beverage Managers and bistro staff on product, brand awareness, and brand image through Slack, Zoom, Google Hangout and in-person demos
- Collects and reports information through Salesforce CRM regarding all customer insights
- Raised Customer Satisfaction survey ratings by more than 30 percent in 2018
Sales Development Representative
Lyft
06.2015 - 10.2017
- Business development through recruiting as many new riders and drivers as possible
- Surpassed quota of drivers on-boarded by 120 percent
- Follow-up with leads in-person, by phone, email, and social media outreach to increase customer acquisition
- Personally referred more than 500 new users to the ride-sharing app in 3 months with 1/3 of them originating from online/affiliate marketing efforts
Education
Bachelor's Degree - Political Science and Government
Queens College
Flushing, NYSkills
- Hubspot
- Salesforce
- ChatGPT
- SaaS Sales
- Zoominfo
- Google Meet
- Zoom
Websites
Timeline
Account Executive - Expansion and Strategic Partnerships
GetDandy
01.2022 - 10.2024
New Business Consultant
Outbound Consulting
04.2021 - Current
Account Executive
Gingr Pet-Care Software
09.2020 - 01.2022
Homeowner Customer Success Manager
HomeAdvisor
09.2018 - 07.2020
Customer Success Account Manager - Nestlé Coffee Partners
Nestlé
11.2017 - 07.2018
Sales Development Representative
Lyft
06.2015 - 10.2017
Bachelor's Degree - Political Science and Government
Queens College
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