Benjamin Garcia
Salinas,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Parts Clerk
Sea Mist Farms
06.2018 - Current
- Greeted customers via telephone and in person to answer questions, resolve concerns, and complete sales.
- Developed effective system for organizing returned parts according to manufacturer guidelines, reducing processing times significantly.
- Assisted in development of training materials for new employees, contributing to their quick integration into the team.
- Organized parts storage and stocked inventory according to established guidelines.
- Trained and mentored junior employees on regulations, best practices, and performance strategies.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
- Processed purchase orders and invoices with accuracy, contributing to overall efficiency of department's financial management.
- Established positive relationships with suppliers, fostering trust and collaboration that led to better pricing negotiations and product quality assurance.
- Coordinated with technicians to identify needed parts quickly, minimizing downtime for repairs or maintenance work.
- Collaborated with team members to ensure timely completion of projects and tasks, resulting in increased productivity.
- Maintained clean and organized workspace, enabling efficient operations and easy access to necessary parts.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
Parts Counter Person
Golden State Truck & Trailer Repair
02.2016 - 06.2018
- Used and maintained knowledge of stock numbering system and properly categorized for easy access and organization.
- Delivered merchandise to business locations for use in truck repairs or direct sales.
- Recommended alternative parts if necessary and taught customers fundamentals of part modification and repair.
- Adhered to company guidelines for performance and compliance.
- Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
- Assisted customers by responding to complaints and offering updates on back-ordered parts.
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Utilized computer systems to look up part information, expediting sales process and enhancing customer satisfaction.
- Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
- Maintained detailed knowledge of various manufacturers'' warranty policies, enabling accurate communication of coverage information to customers.
Warehouse Order Puller
Coast Produce Company
03.2015 - 02.2016
- Maintained clean work area, reducing potential hazards and promoting professional atmosphere.
- Utilized warehouse equipment such as pallet jacks and forklifts to transport materials safely and efficiently.
- Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
- Increased order accuracy by diligently verifying product information and quantities before packaging.
- Supported inventory audits by providing accurate documentation and assisting with physical counts when needed.
- Collaborated with team members to complete time-sensitive orders, prioritizing tasks to maximize productivity.
- Adhered to safety guidelines while operating machinery, resulting in reduced risk of accidents or injuries within workplace.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Verified product quantity and quality to determine accuracy of orders and reduce errors.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Picked and packed order items.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Education
High School Diploma -
North Monterey County High School
Castroville, CA06.1999
Skills
- Problem-solving skills
- Vehicle operations knowledge
- Team Collaboration
- Shipping and receiving
- Product Research
- Payment Processing
- Customer Service
- Proficient in Microsoft excel
- Training and coaching
- Safety Procedures
- Clean Driving Record
- Customer relationship development
Certification
- Certified Forklift driver, Ocean Mist Farms
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Parts Clerk
Sea Mist Farms
06.2018 - Current
Parts Counter Person
Golden State Truck & Trailer Repair
02.2016 - 06.2018
Warehouse Order Puller
Coast Produce Company
03.2015 - 02.2016
High School Diploma -
North Monterey County High School
- Certified Forklift driver, Ocean Mist Farms
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