Benjamin Gauger
Frewsburg,NY
Summary
Results-oriented HVAC technician with extensive experience in maintenance and repair. Known for strong teamwork and effective communication, contributing to successful project completions. Prepared to apply mechanical skills and operational management insights to drive organizational success. Robust background in various industries, including automotive and home appliances. Known for problem-solving ability, precise diagnostic skills, and efficient repair techniques. Demonstrated skill in improving customer satisfaction through quality service delivery. Previous work has made significant contributions to operational efficiency and productivity improvements.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Service Technician/Lead Installer
Circle Mechanical
Frewsburg, New York
02.2024 - Current
- Installed new heating and cooling units according to specifications.
- Diagnosed mechanical issues in heating and cooling systems.
- Performed onsite repair of equipment at customer locations.
- Diagnosed problems and determined solutions for various customer issues.
- Performed routine maintenance on HVAC equipment and systems.
- Collaborated with team members to resolve complex technical problems.
- Logged services performed in Field edge systems.
Owner/Operator
Windy Gale Farm LLC
Frewsburg, New York
01.2003 - 02.2024
- Took on role of owner/operator to manage farm activities and operations
- Oversaw livestock care, ensuring health and welfare of all animals.
- Directed daily operations to maintain workflow.
- Developed marketing strategies to promote farm products at local markets.
- Maintained farm equipment, ensuring proper functionality and safety standards.
- Serviced and maintained Robotic MIlking equipment.
Laborer/Framing Carpenter
Jay Eckert Construction
Frewsburg, New York
09.2010 - 09.2012
- Operated heavy machinery for excavation and site preparation tasks.
- Assisted in framing, roofing, and drywall installation for residential projects.
- Maintained a clean and organized job site to ensure safety and efficiency.
- Assisted skilled tradespeople with plumbing, electrical, and HVAC installations.
- Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
- Organized tools, supplies, and equipment needed for specific jobs according to instructions provided by supervisor.
Sales Associate
Tall Tales Sporting Goods
Russell, Pennsylvania
01.2008 - 09.2010
- Maintained organized displays and ensured accurate product placement.
- Processed sales transactions using point-of-sale systems efficiently.
- Provided product knowledge and recommendations to enhance customer experience.
- Collaborated with team members to restock inventory and manage stock levels.
- Handled customer inquiries and resolved issues promptly and professionally.
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
Certificate of Technical Studies - Dairy Herd Management
Wisconsin Indianhead Technical College
Rice Lake, WI06-2007
High School Diploma -
Frewsburg Central School
Frewsburg, NY06-2005
Skills
- HVAC troubleshooting
- Equipment installation
- Diagnostic analysis
- Field service documentation
- Customer relationship management
- Problem solving
- Effective communication
- Team collaboration
- Adaptability in tasks
- Punctual and reliable
- Problem and issue resolution
- Time management
- Commercial construction experience
- Client relationship management
- Residential construction
- Diagnostics skill
- Construction management
- Plumbing
- Preventive Maintenance
- Verbal and written communication
- Documentation and reporting
- Professional and courteous
Certification
- EPA 608 License
Timeline
Service Technician/Lead Installer
Circle Mechanical
02.2024 - Current
Laborer/Framing Carpenter
Jay Eckert Construction
09.2010 - 09.2012
Sales Associate
Tall Tales Sporting Goods
01.2008 - 09.2010
Owner/Operator
Windy Gale Farm LLC
01.2003 - 02.2024
Certificate of Technical Studies - Dairy Herd Management
Wisconsin Indianhead Technical College
High School Diploma -
Frewsburg Central School