Benjamin Gelfin
Chalfont,PA
Summary
Seeking a challenging and rewarding position as a Service Manager in the automotive industry where I can utilize my skills and experience to provide excellent customer service and drive the success of the service department. Summary: 6 years of experience as an Assistant Service Manager at a Toyota dealership Proven track record of increasing customer satisfaction and service department revenue Strong leadership skills and ability to motivate team members Proficient in service department operations and automotive repair processes Excellent communication and customer service skills
Overview
6
6
years of professional experience
Work History
Assistant Service Manager
Peruzzi Toyota
12.2016 - Current
- Manage a team of service technicians
- Oversee daily operations of the service department, including scheduling, and invoicing
- Train and develop team members to ensure that all work is completed to the highest standards
- Monitor and report on key performance indicators, such as customer satisfaction and service department revenue
- Foster positive relationships with customers and build trust through excellent communication and customer service
Education
High School Diploma -
Cheltenham High School /Agora Cyber Charter School
Wyncote, PA06.2013
Skills
- Leadership
- Customer service
- Automotive repair
- Service department operations
- Invoicing
- Communication
Timeline
Assistant Service Manager
Peruzzi Toyota
12.2016 - Current
High School Diploma -
Cheltenham High School /Agora Cyber Charter School
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