Benjamin Gerace
Jupiter,FL
Summary
Dynamic and reliable professional with a strong background in customer service at Publix, adept at payment processing and effective communication. Proven ability to ensure operational efficiency and enhance guest experiences. Recognized for problem-solving skills and teamwork, consistently delivering high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Event Assistant
Qualus
Orlando, FL
12.2024 - 12.2024
- Set up and packed up event equipment, leaving area clean and tidy.
- Compiled and distributed event materials, such as programs, name tags, and table numbers.
- Greeted incoming guests, and directed them to their assigned locations.
- Delivered a microphone to the audience members who were speaking.
Front Service Clerk
Publix
Jupiter, FL
03.2021 - 07.2024
- Performed opening and closing duties as assigned such as vacuuming, cleaning registers, or restocking shelves.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Provided excellent customer service by responding to inquiries promptly and courteously.
- Checked identification for age restricted products when necessary.
- Maintained cleanliness of the front-end area of the store by sweeping, mopping, dusting.
- Stocked shelves with new merchandise as needed during shifts.
- Conducted price checks on items when requested by customers.
- Greeted customers in a friendly and professional manner.
- Assisted customers with loading purchases into their vehicles.
- Maintained an organized work area to support operational efficiency.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Pet Sitter
Private Individual
Jupiter, FL
10.2022 - 10.2022
- Provided the daily needs of five pigs and a chicken coop.
- Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
- Met with owners to gather pet care information and discuss pet sitting duties.
- Prepared food to meet needs of animals under care with appropriate meals.
- Fed animals twice daily and refilled water dish.
- Implemented pet owners' specific care routines, ensuring consistency in pets' schedules.
- Cleaned up pet messes and provided fresh food and water to all assigned pets.
Education
Some College (No Degree) - Cyber Security
University of South Florida
Tampa, FLSkills
- Customer service
- Effective communication
- Problem solving
- Analytical skills
- Payment processing
- Cash handling
- Computer literacy
- Reliability
- Teamwork and collaboration
Certification
- Excel
- Word
- Access
- Inventor
- AutoCAD
- Revit
- Web Development
References
References available upon request.
Timeline
Event Assistant
Qualus
12.2024 - 12.2024
Pet Sitter
Private Individual
10.2022 - 10.2022
Front Service Clerk
Publix
03.2021 - 07.2024
Some College (No Degree) - Cyber Security
University of South Florida
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