Benjamin Goh
STUDENT
Grand Rapids,MI
Summary
Multi-tasking EngineerIntern well-known for successfully taking projects from beginning stages to completion. Polished and professional offering proficiency in database management technology. Commended for consistently meeting new technical challenges and finding solutions to satisfy customer needs.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Software QA Engineer Intern
BrightStreet Group LLC
Grand Rapids, MI
06.2022 - Current
- Collaborated effectively with members of software development team and personnel in other departments.
- Worked with developers to identify and remove software bugs.
- Shadowed team members to learn new tasks and how to appropriately handle technical issues.
- Sat in on design team and planning meetings.
- Documented technical workflows and knowledge to educate newly hired employees.
- Tracked flow and creation of data in warehouses using AWS.
- Developed visualizations for MI211 and RideUnited using OpenSearchDQL and Lucene.
- Proofread technical documentation and user manuals.
- Tested new applications for usability and adherence to code plan.
- Utilize time management skills to release website updates on schedule.
Cashier
Lan City Noodle Bar
Ann Arbor, MI
09.2021 - 04.2022
- Operate POS cash register, handling 280 transactions on average daily.
- Answered questions about store policies and addressed customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Have a reputation for prompt, efficient service with high-level accuracy.
- Utilize Mandarin and English to assist and make customers feel welcomed.
Shift Manager
Cafe Boba
Kentwood, MI
07.2020 - 08.2021
- Apply expertise in record keeping, planning, policies, and procedures to ensure productive operations.
- Excelled in every store position and regularly backed up front-line staff.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Tracked receipts, employee hours and inventory movements.
Barista
Barnes And Noble
Grand Rapids, Mi
09.2019 - 12.2019
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prioritized drink requests while managing interruptions.
Education
BSE - Computer Science
The University of Michigan
High School Diploma - undefined
City High Middle School
IB diploma concentrated - math and physics
Skills
Data Warehousing
Team Leadership & Development
Knowledgeable in AWS
Strategic planning
Network Development / Operations
Organization and Time Management
Application testing
Load and stress testing
Manual and automated testing
Test strategies and coverages
Human Test Design
Bug Report Oversight
Manual test case preparation
Documentation skills
Git
Debugging
Java
Algorithms and data structures
Java programming skills
Social media understanding
Development Standards
Software Development
Data Visualizations
C Proficiency
C Proficiency
SQL Proficiency
Python Proficiency
Java Proficiency
Machine Learning
Aquascaping
Aquascaping is an artistic form of the aquarium hobby. I've loved anything aquatic since childhood and made it my hobby. I've recently started pouring my free time into creating and maintaining beautiful scapes in my aquariums at home. When I'm not coding you can find me intently watching the aquariums in my room at home. It has taken hours of research and careful planning to make my home tanks look like replicas of nature. From the Golden Ratio to japanese gardening techniques, I've gone down each and every rabbit-hole to finally create something I can be proud of.
Throughout my years in the hobby I have kept many species of fish and even sold them to other hobbyists all over michigan. Because of my extensive experience I have come to realize that there is a lack of centralized and standardized information. Many aquarist's will go to different forums for opinions and insight on the hobby but there can be a lot of conflicting information.
With my coding skills, I'd like to create an online database of fish species, plants, and habitats with reliable information on all of them. I'd like to make keeping aquariums easier and better for all of the future hobbyists out there.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama
Timeline
Software QA Engineer Intern
BrightStreet Group LLC
06.2022 - Current
Cashier
Lan City Noodle Bar
09.2021 - 04.2022
Shift Manager
Cafe Boba
07.2020 - 08.2021
Barista
Barnes And Noble
09.2019 - 12.2019
BSE - Computer Science
The University of Michigan
High School Diploma - undefined
City High Middle School