Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Gomez

Middletown,NY

Summary

Dynamic Sales Associate with proven success at AutoZone, excelling in relationship selling and customer service. Skilled in inventory control and product knowledge, I consistently achieved store goals while fostering team collaboration. My strong communication and problem-solving abilities drive exceptional customer experiences and enhance sales performance.

Overview

36
36
years of professional experience

Work History

Sales Associate

AutoZone
MIDDLETOWN, NY
04.2022 - 08.2025
  • Assisted customers with product selection and home improvement advice.
  • Maintained clean and organized sales floor displays.
  • Processed customer transactions accurately and efficiently at checkout.
  • Stocked merchandise on shelves and ensured proper inventory levels.
  • Collaborated with team members to achieve store goals and objectives.
  • Trained new associates on store policies and customer service standards.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed returns, exchanges, and refunds in accordance with company policies.

Sales Associate

Lowe's Home Centers, LLC
Middletown, NY
04.2019 - 12.2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Coordinated activities with other departments to ensure quality customer service.
  • Acted as initial contact in addressing customer concerns.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Facilitated timely product launches and delivered exceptional customer service to enable account retention and growth.
  • Acted as point of contact for internal and external customers across departments.

Laundryman

Microtel Inns & Suites
Middletown, New York
01.2018 - 06.2019
Duties included sorting all linen towels ect. prepping them for proper washing Drying & Folding ..Restocking Stockroom for the following workday ,Keeping Laundry room Clean & Tidy . making sure all Cleaning Materials were in stock and loading them in the washing machines ....

Computer Repair,Electronics Repair & Dj Services..

Self Employed
Middletown, NY
01.2018 - 01.2019
Jobs have Varied From Laptop/PC Disassembly and Repair to Software Installation & Configuration Work. Electronics Repair Included Amplifier ,Speakers,DVD/CD Player Repairs,From Disassembly And Parts Replacement To Full Blown Restoration Work. Mobil D.j Service When Called upon.... 

Warehouse Laborer

Fairbanks Manufacturing
Middletown, US
04.2015 - 05.2017
  • Assisted line workers with the stacking and removal of completed pallets.
  • Plastic wrapping completed pallets with the use of a machine,Performed plastic rolls changes and adjustments as necessary.
  • Place required identification labels and drop them off in the warehouse.
  • Provided assistance in any other areas as needed.
  • Performed warehouse housekeeping.

Warehouse Laborer

GenPack Corp Adecco Staffing
Goshen, NY
06.2016 - 06.2016
  • Cleaning and removing recyclable material.

Technician/Owner

Ben's Electronics Repair
Ponce de Leon, Puerto Rico
03.2000 - 04.2015
  • Benji's Electronics & Computer Repair Ponce Owned and managed a computer repair service Performed desktop and laptop repairs to customers specifications.
  • Troubleshooted issues and resolved problems accurately and efficiently.
  • Performed diagnostic tests and repaired malfunctioning hardware and software.
  • Diagnosed, installed, configured and repaired computer systems and software.
  • Installed motherboards, processors, RAM and graphics cards.
  • Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
  • Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
  • Installed new components or replaced defective parts to restore functionality.
  • Estimated cost of labor and materials for projects and communicated value to clients.

Technician/owner

Benji's Electronics Ponce
03.1994 - 04.2015
  • Owned and Managed a DJ electronic equipment repair shop.
  • Repair and service all DJ equipment.
  • Tested equipment and parts to identify any defects.
  • Disassembled broken and defective equipment to facilitate repair.
  • Reassembled equipment after completed repairs.
  • Assembled and installed wiring, electrical and electronic components.

DJ/Owner

03.1994 - 04.2015
  • Smooth Production DJ's Ponce, Puerto Rico Owned and managed a disc jockey service.
  • Provided music and entertainment per customers request.
  • Managed scheduling and set up.
  • Supervised additional 6 DJ's in my team.
  • Featured at numerous festivals locally.

Machine Operator/Warehouse manager

Middletown Wire
Middletown, NY
06.1989 - 01.1994
  • Operated and maintained a wire cutting machine.
  • Started up and shut down processing equipment.
  • Adjusted machine feed and speed if machine malfunctioned.
  • Maintained proper stock levels on a line.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Troubleshooted problems with equipment, devices or products.
  • Planned and laid out work to meet production and schedule requirements.
  • Monitored and adjusted production processes or equipment for quality and productivity.
  • Inspected finished products for quality and adherence to customer specifications.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.

Education

11th Grade - Regular Classes & Vocational Studies

Sugar Loaf Union Free High School
Chester , NY, US

Skills

hardware, Computer Repair, Electronics, environmental compliance, equipment repair, graphics, motherboards, policies, processes, processors, quality, RAM, repairs, safety, scheduling, wiring

  • Merchandising knowledge
  • Inventory control procedures
  • Relationship selling
  • lighting brand promotions
  • Energetic self-starter
  • Product Sales
  • Team player mentality
  • Customer- and service-oriented
  • Listening skills
  • Sales expertise
  • Sales development
  • Excellent communication skills
  • Negotiation Tactics
  • Outgoing personality
  • Superb time management
  • Reliable and punctual
  • Reading comprehension skills
  • Retail merchandising expertise
  • Product knowledge
  • Customer transaction processing
  • Relationship building
  • Problem solving
  • Effective communication
  • Time management
  • Store opening and closing
  • Complex Problem-solving
  • Upselling and cross selling
  • Payment processing
  • Cash register operation

Timeline

Sales Associate

AutoZone
04.2022 - 08.2025

Sales Associate

Lowe's Home Centers, LLC
04.2019 - 12.2021

Laundryman

Microtel Inns & Suites
01.2018 - 06.2019

Computer Repair,Electronics Repair & Dj Services..

Self Employed
01.2018 - 01.2019

Warehouse Laborer

GenPack Corp Adecco Staffing
06.2016 - 06.2016

Warehouse Laborer

Fairbanks Manufacturing
04.2015 - 05.2017

Technician/Owner

Ben's Electronics Repair
03.2000 - 04.2015

Technician/owner

Benji's Electronics Ponce
03.1994 - 04.2015

DJ/Owner

03.1994 - 04.2015

Machine Operator/Warehouse manager

Middletown Wire
06.1989 - 01.1994

11th Grade - Regular Classes & Vocational Studies

Sugar Loaf Union Free High School

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Benjamin Gomez