Benjamin Gonzalez
Cleveland,OH
Summary
Experienced and adaptable Waterproof Technician with skills in operating power tools, and hand tools safely and with precision. Skills in waterproofing, and rebuilding basement walls, and floors. Expert Barista with experience team leading, hiring and training new employees while maintaining relationships with customers and coworkers. Skilled at crafting drinks and food according to food safety code and company policy. Experienced Alpaca and Llama Shearer with strong skills in teamwork and multitasking resulting in healthy, fully groomed livestock.
Overview
6
6
years of professional experience
Work History
Basement Waterproofing Technician
Ohio State Waterproofing
Macedonia, OH
06.2025 - Current
- Collaborated with team members to ensure timely project completion.
- Operated and maintained tools and equipment for efficient workflow and effective installation of services.
- Adhered to safety protocols and procedures during daily operations.
- Demonstrated adaptability when faced with new challenges or technologies.
- Supported inventory management by tracking supplies and materials effectively.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
Alpaca and Llama Shearer
ShearingAlpaca
Traveling Job
03.2025 - 06.2025
- Operated shearing tools to efficiently shear alpacas while ensuring animal comfort and safety.
- Operated tools to safely and effectively trim toenails and teeth.
- Assisted in maintaining equipment, ensuring readiness and safety before each shearing session.
- Monitored alpaca behavior during shearing to minimize stress and enhance performance.
- Moved livestock from standing to laying onto shearing mat in a comfortable and safe manner.
- Collaborated with crew members to streamline workflow and improve overall efficiency.
- Developed conversation and relationships with homeowners while delivering professional services and providing care for their livestock.
- Drove crew vehicle across states abiding by laws and maintaining vehicle maintenance.
Shift Leader
Dunkin' Donuts
Ravenna, OH
08.2023 - 03.2025
- Supervised daily operations and ensured adherence to company standards.
- Trained and mentored team members on product preparation and customer service techniques.
- Managed inventory levels, conducting regular stock assessments to minimize waste.
- Implemented efficiency improvements in workflow, enhancing service speed during peak hours.
- Crafted drinks, pastries and hot foods with precision and consistency
Shift Supervisor
The Carpenters Cup
Smithville, OH
08.2020 - 08.2023
- Supervised daily operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on efficient workflow practices.
- Implemented process improvements, enhancing overall productivity and customer satisfaction.
- Coordinated inventory management, optimizing stock levels and minimizing waste.
- Crafted drinks and food according to company policy.
- Collaborated with management to develop new drink and food recipes.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Education
Theatre Studies
Kent State University
Kent, Ohio, OH05-2026
Skills
- Continuous learning attitude
- Teamwork and communication
- Professionalism
- Team leadership
- Concrete work
- Drainage system installation
- Sump pump installation
- Animal care
- Shearing technique
- Barista training
- Latte art expertise
Languages
English
Native or Bilingual
Spanish
Elementary
German
Elementary
Timeline
Basement Waterproofing Technician
Ohio State Waterproofing
06.2025 - Current
Alpaca and Llama Shearer
ShearingAlpaca
03.2025 - 06.2025
Shift Leader
Dunkin' Donuts
08.2023 - 03.2025
Shift Supervisor
The Carpenters Cup
08.2020 - 08.2023
Theatre Studies
Kent State University