Overview
Work History
Education
Skills
Affiliations
Timeline
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Benjamin Gould

Tooele,UT

Overview

9
9
years of professional experience

Work History

Delivery Driver, Meat Cutter and Prep

Jimmy Johns Sandwich Shop
Taylorsvillie, Utah
06.2024 - Current
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Managed inventory levels during deliveries by verifying load counts against shipping manifests.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Obeyed traffic laws and follow established traffic and transportation procedures.
  • Restocked butcher paper rolls onto spindles located around the work area.
  • Stocked display cases with freshly cut meats according to merchandising standards.
  • Followed all safety procedures when handling sharp knives and other cutting tools.
  • Performed basic maintenance tasks on meat cutting equipment such as cleaning blades.
  • Sliced cooked hams, turkey, vito, cap with electric slicers.
  • Assisted customers with selecting cuts of meat based on their individual needs.
  • Cut, trim vegetable with electric machine
  • Operated wrapping machines to package meats for sale in the store or for customers' orders.
  • Processed payments for purchases using cash, credit cards or other payment methods.
  • Greeted customers, provided information about products and services.
  • Maintained accurate records of all transactions for inventory control purposes.
  • Managed store displays ensuring that items were properly labeled and attractively presented.

Aviation Maintenance

Salt Lake Community college
Salt Lake City, Utah
06.2024 - 08.2026
  • I am currently in school for aviation maintenance
  • Things I have knowledge of are below
  • Advised students on career opportunities within the field of aviation maintenance.
  • Maintained updated knowledge through continuing education and advanced training.
  • Boom Lifts
  • fork-lift
  • Scissor lift
  • Mechanically Inclined
  • Oil changes
  • coolant flushes
  • Operated hand tools, power tools, and other machinery to complete projects.
  • Cleansed and lubricated machine components as needed.
  • Removed debris from worksites after completing tasks.
  • Loaded and unloaded heavy equipment onto trucks for transport.
  • Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
  • Used hand trucks and forklifts to unload, load and transport items.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Operated equipment and machinery according to safety guidelines.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Achieved cost-savings by developing functional solutions to problems.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • In school for aviation maintenance I officially start 2024 of August Plan to finish in 2026
  • Getting my Airframe and Powerplant License 2026
  • Machinery, Cutting tools, etc.

Painter's Assistant/ Parts/Detailing Technician

Caliber Collision
Tooele, UT
04.2021 - 10.2024
  • Reported any missing or damaged carts to management immediately.
  • Resolved customer complaints in a professional manner within established guidelines.
  • Verified that all rented carts were returned after use.
  • Responded promptly to customer inquiries about products or services offered.
  • Applied primer and finish coats of paint using brushes, rollers or spray guns.
  • Inspected finished products for quality assurance purposes.
  • Diluted paint with mineral spirits when necessary.
  • Inspected equipment prior to use to ensure proper functioning.
  • Ensured that all safety regulations were followed during the entire painting process.
  • Transported materials from storage areas to work sites as needed.
  • Cleaned up job sites after each day's work was complete.
  • Communicated with crew leader to receive new job assignments.
  • Created protective coating by applying clear coat.
  • Communicated effectively with supervisors regarding progress updates on projects.
  • Ensured that all materials were properly stored in designated areas.
  • Followed instructions from supervisors to complete assigned tasks.
  • Inspected parts for defects and reported any discrepancies to supervisors.
  • Replaced worn or defective parts using appropriate tools.
  • Maintained a clean and safe work environment by following safety procedures.
  • Performed daily maintenance checks on equipment before use.
  • Operated hand tools, power tools, and other machinery to complete projects.
  • Disassembled equipment using hand tools and hoists to begin repair work.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
  • Created and maintained accurate records of parts inventory, ordering additional stock as needed.
  • Organized spare parts inventory according to manufacturer specifications for quick access when needed.
  • Maintained accurate records regarding completed repairs, preventative maintenance tasks, spare parts inventory.
  • Dried vehicle exteriors with chamois leather or microfiber towels.
  • Maintained detailed records of services performed on each customer's vehicle.

Carpet Cleaning Technician

Love Cleaning
Bountiful, Utah
09.2022 - 08.2023
  • Monitored inventory levels of supplies needed for each job site visit.
  • Rinsed carpet with an appropriate solution for spot removal.
  • Dried carpets using air movers and fans after the cleaning process was completed.
  • Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers.
  • Communicated effectively with clients regarding scheduled appointments or changes in service plans.
  • Kept records of services performed including types of services provided, dates serviced.
  • Adhered strictly to safety guidelines when operating heavy machinery or chemical products.
  • Assisted in setting up hoses, tanks and power cords at job sites.
  • Applied protective treatments such as deodorizers and stain-resistant coatings.
  • Cleaned carpets using hot water extraction method, shampooing and bonnet cleaning techniques.
  • Inspected carpets for signs of wear or damage before beginning work.
  • Checked for colorfastness on fabrics by testing a small hidden area prior to cleaning process.
  • Moved furniture and other items from the area being cleaned.
  • Ensured all tools were properly maintained according to manufacturer instructions.
  • Provided customers with information on proper care and maintenance of their newly cleaned carpets.
  • Removed dust mites, allergens, mold spores, pet dander, pollen, bacteria, and other contaminants from carpets through steam cleaning process.
  • Reported any damages found during the service call back to office staff.
  • Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
  • Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
  • Explained cleaning process to residential customers upon arrival at home and answered questions.
  • Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
  • Submitted and explained verbal and written estimates of cleaning services costs in advance.
  • Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
  • Maintained cleaning machines and tools and verified excellent condition before using at customer site.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
  • Kept business entrances clean, tidy and professional in appearance.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Followed company uniform, performance and security policies with every job.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Provided guidance on independent living skills such as budgeting, cooking, cleaning.
  • Cleaned interior and exterior of vehicles using water, soap, brushes, vacuums, and other cleaning agents.
  • Maintained an organized workspace throughout the day by cleaning up after each customer.
  • Maintained records of daily activities including labor costs, cleaning supplies used and any maintenance repairs needed.
  • Trained new staff members on proper cleaning techniques and safety protocols.
  • Recommended changes in cleaning processes based on observations made during daily rounds.
  • Stocked shelves with cleaning materials and supplies needed for each job.
  • Ensured that all safety precautions were followed when using cleaning agents or equipment.
  • Performed daily maintenance on vessels including cleaning, painting, lubricating machinery.
  • Cleaned tile surfaces with appropriate cleaning agents and tools.
  • Developed and implemented customer service policies and procedures to improve quality of customer experience.
  • Resolved escalated issues from team members or customers in an efficient manner.
  • Ensured compliance with applicable laws governing consumer protection regulations.
  • Collaborated with external vendors and suppliers providing support services related to customer service operations.
  • Reviewed customer feedbacks to identify areas for improvement in products and services.

Auto Detailing Owner/Operator

Owner/Operator
Tooele, Utah
07.2018 - 07.2023
  • Conducted regular performance reviews of staff members to ensure efficiency and productivity goals were met.
  • Resolved conflicts between employees in a professional manner.
  • Provided leadership support for team members through coaching and mentorship programs.
  • Analyzed market trends and customer feedback to identify opportunities for growth.
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Developed strategic partnerships with other businesses in order to expand reach into new markets.
  • Developed business plan and budget to maximize profitability.
  • Ensured compliance with safety regulations throughout the facility.
  • Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
  • Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
  • Organized events such as trade shows or conferences in order to promote brand awareness.
  • Oversaw hiring process for new employees, from recruiting to onboarding training.
  • Established pricing models that balanced competitiveness with profitability goals.
  • Maintained detailed records of services performed on each customer's vehicle.
  • Shampooed carpets and upholstery in vehicles to remove stains and dirt.
  • Washed exterior surfaces of vehicles with water, soap and sponges and brushes.
  • Treated engines with degreasing agents to make them look clean and new.
  • Trained new employees on proper techniques for detailing vehicles correctly.
  • Scrubbed wheels and tires with special cleaning solutions for a glossy shine.
  • Used steam cleaning equipment on carpets, mats, fabric seats, dashboards, consoles.
  • Tar removers were used on cars that had been driven through construction zones.
  • Applied conditioners to vinyl or leather seats to restore luster and suppleness.
  • Responded promptly to customer inquiries regarding services provided.
  • Applied paint sealants to protect the finish of cars from environmental damage.
  • Dried vehicle exteriors with chamois leather or microfiber towels.
  • Removed tar spots from car bodies using specialized cleaning agents.
  • Hand-waxed surfaces of automobiles to provide a protective coating against sun damage.
  • Inspected vehicles for scratches or dents prior to detailing.
  • Checked vehicles prior to service and immediately afterward to identify damages.
  • Vacuumed car interiors to remove dirt and debris.
  • Cultivated base of consistent high-end clientele due to exemplary service and competitive pricing.
  • Ordered and restocked supplies to keep workplace operating smoothly.
  • Used steam cleaning equipment to remove dirt from engine and engine compartment.
  • Washed wide range of vehicles each day.
  • Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
  • Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
  • Conducted thorough interior and exterior cleaning and detailing of vehicles to enhance appearance.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
  • Cleaned and conditioned leather, vinyl, and other interior materials.
  • Employed high-pressure wash systems for pre-cleaning and final rinse-off.
  • Kept detailed records of services performed on each vehicle for billing and tracking purposes.
  • Assisted in training new detailers on techniques and company procedures.
  • Removed minor flaws in refinish using sanding and buffing.
  • Provided customer service, explaining detailing processes and addressing concerns.
  • Polished vehicle exteriors to remove scratches and swirl marks, restoring shine.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for tasks.
  • Customized detailing services based on vehicle condition and customer requests.
  • Applied waxes, sealants, and protective coatings to preserve paint and interior surfaces.
  • Vacuumed vehicle interiors to remove loose dirt and debris.
  • Scheduled detailing appointments and managed time effectively to meet customer demands.
  • Performed preventative maintenance to maintain proper functioning of service tools and equipment.
  • Performed clay bar treatments to remove impurities from vehicle exteriors.
  • Rotated handles on equipment to regulate pressure or flow of water, air, steam or abrasives from sprayer nozzles.
  • Collected and tested samples of cleaning solutions or vapors.
  • Executed engine detailing to remove grime and improve appearance.
  • Cleaned and polished vehicle windows.
  • Swept, shoveled or vacuumed debris or salvageable scrap into containers and removed from work areas.
  • Maintained inventories of cleaning supplies.
  • Applied waxes or masking materials to vehicles to preserve, protect or restore color or condition.
  • Monitored operation of cleaning machines and stopped machines or notified supervisors when malfunctions occurred.
  • Pre-soaked or rinsed machine parts, equipment, or vehicles by immersing in cleaning solutions or water.
  • Connected hoses or lines to pumps or other equipment.
  • Offered additional services such as leather conditioning or ceramic coating applications upon request.
  • Developed repertoire for relating to and helping students of different skill levels learn ceramics techniques.
  • Applied sealants or protective coatings on completed assemblies as required.
  • Polished all painted surfaces with buffers to restore luster.
  • Evaluated existing paint jobs for proper coverage before applying new coats of paint.
  • Clean and maintain painting equipment on a regular basis.
  • Regularly inspect painted surfaces for signs of wear or fading due to environmental factors such as UV rays or extreme temperatures.
  • Polish and buff vehicle surfaces to achieve desired sheen level.
  • Established processes to ensure efficient workflow throughout the organization.
  • Ensured compliance with industry regulations and company policies.
  • Conducted performance reviews for team members.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Provided leadership during times of organizational change or crisis situations.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Analyzed customer feedback data to develop action plans for improving services offered.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Cleaning Technician

Jani-serv
Murray, Utah
08.2017 - 07.2018
  • Assisted with snow removal during winter months.
  • Inspected equipment to ensure proper functioning.
  • Disinfected door handles, telephones and other frequently touched surfaces.
  • Followed safety protocols while using hazardous chemicals.
  • Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
  • Performed deep cleaning tasks periodically such as waxing floors or shampooing carpets.
  • Sanitized kitchen surfaces such as countertops, sinks, microwaves, refrigerators.
  • Cleaned windows inside and outside of the building.
  • Responded quickly to spills or messes to prevent staining or damage to flooring or furnishings.
  • Swept and mopped all hard-surface floors in the facility.
  • Operated power washers to clean outdoor surfaces such as sidewalks or parking lots.
  • Stocked paper products in restrooms.
  • Checked inventory of cleaning supplies weekly and ordered replacements when necessary.
  • Removed graffiti from walls using appropriate cleaners.
  • Replaced light bulbs as needed.
  • Maintained a clean and safe working environment for staff members.
  • Organized inventory supplies according to established protocols.
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies.
  • Maintained inventory supplies to successfully implement program activities.
  • Organized inventory supplies in an efficient manner for easy access when needed.
  • Monitored inventory supplies such as medication cartridges, IV solutions and disposable supplies; ordered additional items when needed.
  • Managed inventory supplies and equipment used during field operations.
  • Organized inventory supplies for efficient stocking of materials.
  • Managed inventory supplies needed for successful completion of tasks.
  • Adhered to company standards when stocking inventory supplies needed for daily operations.
  • Ordered inventory supplies as needed for efficient operation of the kitchen.
  • Managed office inventory supplies and placed orders when necessary.
  • Organized inventory supplies necessary for daily operations of the practice.
  • Operated industrial floor cleaning equipment for routine maintenance and deep cleaning tasks.
  • Operating floor cleaning machines such as scrubbers or burnishers to buff floors.
  • Performed minor repair and maintenance on flooring and floor cleaning equipment.
  • Checked rooms, public spaces and bathrooms multiple times per shift for floor cleaning needs.
  • Provided assistance to customers in navigating website, placing orders, and resolving complaints.
  • Developed strategies for improving customer service processes based on feedback from customers and team members.

Education

Some College (No Degree) - Aviation mechanic

Salt Lake Community College
Salt Lake City, UT
08-2026

High School Diploma -

Bridgeway Learning Academy
Penn, PA
07-2018

Skills

  • Workplace Safety
  • Temperature Control
  • Professionalism
  • Equipment Operation
  • Goal Setting
  • Time management abilities
  • Analytical Skills
  • Problem-solving aptitude
  • Equipment monitoring
  • Team Collaboration
  • Relationship Building
  • Hand tool use
  • Multitasking
  • Maintenance and repair abilities
  • Oil quenching
  • Task Prioritization
  • Decision-Making
  • Self Motivation
  • Organizational Skills
  • Time Management
  • Problem-Solving
  • Reliability
  • Teamwork and Collaboration
  • Effective Communication
  • Attention to Detail
  • Troubleshooting skills
  • Adaptability

Affiliations

  • I enjoy playing sports, such as basketball, going out to fish with my buddies or family, spending time playing video games and time with family. Everyday I try and pick up something new to learn or possible a new hobby. I try to meet people that I vibe with and get out doors as well. To stay active, workout and set short term or long term goals. One of my main things is to travel because life is short. We all need to see the world more to appreciate it. Well we got it.

Timeline

Delivery Driver, Meat Cutter and Prep

Jimmy Johns Sandwich Shop
06.2024 - Current

Aviation Maintenance

Salt Lake Community college
06.2024 - 08.2026

Carpet Cleaning Technician

Love Cleaning
09.2022 - 08.2023

Painter's Assistant/ Parts/Detailing Technician

Caliber Collision
04.2021 - 10.2024

Auto Detailing Owner/Operator

Owner/Operator
07.2018 - 07.2023

Cleaning Technician

Jani-serv
08.2017 - 07.2018

Some College (No Degree) - Aviation mechanic

Salt Lake Community College

High School Diploma -

Bridgeway Learning Academy
Benjamin Gould