Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Representative
Restore Masters
St Louis, Missouri
07.2025 - Current
Engaged customers to identify roofing needs and provide tailored solutions.
Conducted follow-up calls to ensure client needs were met post-sale.
Attended industry events to network and promote company offerings.
Developed key customer relationships to increase sales.
Answered inquiries from prospective customers regarding features of products and services offered.
Generated new sales leads through cold calling and networking activities.
Set up meetings with potential clients and listened to their wishes and concerns.
Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Sales Representative
Apex Roofing & Restoration - 4 States
St Louis, Missouri
08.2024 - Current
Engaged customers to identify roofing needs and provide tailored solutions.
Developed strong relationships with clients to enhance customer satisfaction.
Demonstrated products and services effectively to educate potential buyers.
Utilized CRM software to track sales activities and manage customer interactions.
Conducted follow-up calls to ensure client needs were met post-sale.
Attended industry events to network and promote company offerings.
Developed key customer relationships to increase sales.
Generated new sales leads through cold calling and networking activities.
Negotiated pricing contracts with customers to maximize profits.
Auto Body Technician
Complete Auto Body & Repair
St Louis, Missouri
02.2024 - 08.2024
Conducted thorough inspections to identify cosmetic and structural damage.
Collaborated with parts suppliers to source materials needed for repairs.
Maintained a clean and organized work area following safety protocols.
Used metal-cutting guns, air grinders and wrenches to remove damaged vehicle sections.
Utilized computerized measuring systems for accurate repairs.
Replaced damaged glass components on vehicles.
Ensured smoothness of vehicle surfaces through sanding and buffing.
Used PDR (Paintless Dent Removal) techniques for minor dents and dings.
Calibrated and realigned advanced driver-assistance systems (ADAS).
Service Technician
Plaza Infiniti
08.2020 - 01.2024
Enhanced customer satisfaction by diagnosing and repairing complex automotive issues in a timely manner.
Streamlined repair processes for increased efficiency and improved turnaround times on vehicle services.
Collaborated with service advisors to provide accurate repair estimates and ensure clear communication with customers.
Maintained a clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
Assisted in training junior technicians, sharing knowledge of advanced diagnostic techniques and best practices for quality repairs.
Reduced rework rates by consistently performing thorough inspections and accurately identifying all necessary repairs.
Increased repeat business through exceptional customer service and high-quality workmanship on all repairs.
Utilized advanced diagnostic tools to quickly identify vehicle issues, reducing troubleshooting time and labor costs.
Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
Service Technician
AutoTire
03.2019 - 08.2020
Dismantled equipment to access, remove and replace defective parts to maintain operability.
Gained equipment knowledge and expertise through research and repair experience.
Tested components, assemblies and systems to diagnose problems.
Assessed vehicles according to predetermined checklist of fluids, belts, leaks and other system components.
Mentored new employees on equipment operation and maintenance.
Setup and operated mechanical and manual servicing equipment.
Provided information to customers regarding repair or service options.
Rotated, installed and repaired tires by diagnosing tire issues and completing requested work.
Diagnosed and repaired issues with electrical, cooling and suspension systems.
Installed batteries, wiper blades and bulbs using appropriate parts.
Evaluated brake systems and installed or repaired parts such as pads and drums for optimal performance.
Earned reputation for good attendance and hard work.
General Service Technician
Dobbs Tire & Auto Center
10.2018 - 03.2019
Rotated, installed and repaired tires by diagnosing tire issues and completing requested work.
Changed oil and filters in vehicles daily.
Lubricated auto parts such as joints and tire rod ends.
Completed vehicle inspections following checklist, including brakes, belts and hoses.
Installed batteries, wiper blades and bulbs using appropriate parts.
Checked fluid levels to fill and replace at appropriate time.
Checked vehicle for leaks and topped off fluids.
Changed and rotated tires for customers to ensure safety and maximize customer service rankings.
Performed tire rotations, mounts and balancing on all types of vehicles.