Summary
Overview
Work History
Education
Skills
Timeline
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Benjamin Hadler

Portland,OR

Summary

Perceptive Quality Coordinator with 2 years of experience reviewing and optimizing systems and processes. Observes and collaborates with main workforce to understand and streamline standard operating procedures. Innovative in increasing productivity and eliminating waste. Computer literate and knowledgeable in MS Office and InfoPath.

Overview

11
11
years of professional experience

Work History

QA Specification Coordinator

Flowers Foods
11.2021 - Current
  • Generate and update finished product specifications for items that are produced at various bakeries.
  • Set up and maintain over 15 customer databases, both Product Lifecycle Management (PLM) and Product Information Management (PIM).
  • Coordinate customer complaints and CAPAs with Quality team.
  • Entered data, generated reports, and produced tracking documents.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Quality Assurance Supervisor

Dave's Killer Bread
05.2021 - 09.2021
  • Monitored testing processes, test development and user acceptance testing.
  • Assessed investigation reports of subordinate quality assurance personnel and addressed any procedural deviations.
  • Completed deviation forms and recorded findings of inspection process, collaborating with quality team members and department managers to implement procedural remedies.
  • Oversaw onboarding and training of new employees to promote qualified and well-coordinated quality assurance team.
  • Oversaw updating of every SOP and SSOP in all 4 production departments and every non-production department
  • Same duties and responsibilities as QC Technician.

Quality Control Technician

Dave's Killer Bread
01.2019 - 05.2021
  • Acquire various supplier documents regarding ingredients including: Product Specifications, Organic Certificate and Summary, 3rd Party Food Safety Audit Certification, and Letter of Guarantee
  • Maintained Document Library for supplier documents. Managed library and maintained current documents.
  • Maintained Traceability program by making updates to InfoPath forms when ingredient changes occur, varieties are added/removed, and when recipes are adjusted.
  • Safeguard customer requirements as well as product quality standards by delivering support. This is accomplished by ensuring partners (employees) follow policies outlined to ensure Food Safety and Quality standards set by SQF and DKB.
  • Generated detailed reports outlining results and recommendations. This includes Customer Complaint Trend Reports, Supplier Incident Trend Reports and Incident/Hold Trend Reports.
  • Inspected manufactured parts by reviewing visually and assessing dimensions. This is accomplished by daily internal inspections and monthly Food Safety Inspections.
  • Helped uncover and fix production problems in order to reduce overall defect rates. One example of this is QA requiring Production to wipe out all bread pans that are swapped out every 2-3 months. This helps reduce CCP rejects that occur, which greatly reduces any risks to potential customers.
  • Developed and audited practices, programs and reporting system metrics for optimal efficiency. Currently establishing KPI and QPI libraries to help us see where improvement is needed.
  • Performed thorough inspections of incoming materials and outgoing products. This is set up by verifying all incoming inspections and finished product quality checks.
  • Compared samples to standards and specifications by performing detailed measurements and tests via pH/TTA testing and Shelf Life testing
  • Noted results and entered data into various libraries set in SharePoint to track and assess trends

Mix Lead

Dave's Killer Bread
01.2018 - 01.2019
  • Able to perform all 6 positions required for Mix Department.
  • Set up spreadsheet to calculate when production will finished for each day which went on to be used by Mix Department Head.
  • Facilitated training of new partners and partners advancing into positions that bring more responsibility.
  • Determine who would be working what position.
  • Anticipate formula (recipe) changes when necessary.
  • Ensure all paperwork has been correctly filled out relating to any ingredient changes.
  • Ensure Mix Department is kept clean according to bakery standards.
  • Facilitate all lunches and breaks.
  • Set up another spreadsheet to determine amount of ingredients needed to complete any bake orders which increased production efficiency.
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Kept team on track by assigning and supervising their activities and giving constructive feedback
  • Motivated and encouraged team members to communicate more openly and constructively with each other

Senior Mixer

Dave's Killer Bread
05.2016 - 01.2018
  • Performed all 6 positions required for Mixers.
  • Ran all 5 mixers and mixed dough to meet bakery standards.
  • Recorded times and temperatures for each batch that was mixed.
  • Determine whether each batch was dry or wet and make necessary corrections.
  • Ran test batches for either upcoming ingredients or new varieties.

Mixer

Dave's Killer Bread
04.2015 - 05.2016
  • Able to perform all 5 positions set for Mixers.
  • Performed basic calculation when combining ingredients.
  • Anticipate ingredient changes.
  • Keep station clean.
  • Properly record all pertinent information regarding each batch.
  • Monitored time in order to keep soak and sponge times within required range.

Divider

Dave's Killer Bread
05.2014 - 04.2015
  • Ran machinery that processed mixed dough, which was accomplished by monitoring weights, molder holes and 5 potential jam up points.
  • Ensured pre-baked loaves were within proper weight range.
  • Ensured loaves were properly molded to eliminate air pockets from forming.
  • Established parameters for initially running White Bread Done Right.

Panner

Dave's Killer Bread
03.2014 - 05.2014
  • Ensured each loaf was adequately covered in topping.
  • Able to hand roll 30 loaves per minute.
  • Ensured each loaf was set in bread pan properly.
  • Performed basic calculation to determine loaf count for each variety run that occurred on shift.
  • Performed required cleaning and sanitation.

Education

Bachelor of Science - Food Sciences And Technology

Kansas State University
Manhattan, KS
06.2023

Associate of Science - Engineering (Pre-Engineering)

Portland Community College
Portland, OR
06.2012

Skills

  • Specifications understanding
  • Testing Procedures
  • Documentation expertise
  • Equipment calibration
  • Technical troubleshooting
  • Corrective actions
  • Operations monitoring
  • Materials inspections
  • Clerical
  • MS Office
  • Correction action planning
  • Materials inspection

Timeline

QA Specification Coordinator

Flowers Foods
11.2021 - Current

Quality Assurance Supervisor

Dave's Killer Bread
05.2021 - 09.2021

Quality Control Technician

Dave's Killer Bread
01.2019 - 05.2021

Mix Lead

Dave's Killer Bread
01.2018 - 01.2019

Senior Mixer

Dave's Killer Bread
05.2016 - 01.2018

Mixer

Dave's Killer Bread
04.2015 - 05.2016

Divider

Dave's Killer Bread
05.2014 - 04.2015

Panner

Dave's Killer Bread
03.2014 - 05.2014

Bachelor of Science - Food Sciences And Technology

Kansas State University

Associate of Science - Engineering (Pre-Engineering)

Portland Community College

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Benjamin Hadler