Benjamin Hadra
Frederick,MD
Summary
Experienced operational professional with a proven track record across diverse industries. Skilled in managing field operations and transitioning into administrative roles. Demonstrated ability to adapt quickly to changing environments and deliver exceptional results. Adept at leveraging industry knowledge and expertise to drive operational efficiency and exceed organizational goals.
Overview
11
11
years of professional experience
Work History
Project Coordinator
Presidential Exteriors
09.2023 - Current
- Coordinate all phases of exterior construction projects, ensuring timely and efficient delivery.
- Coordinating installation schedules, inspections, and quality assurance evaluations for projects.
- Managed material procurement for projects by evaluating pricing and client specifications.
- Functioned as liaison for customers and operations team.
Landscaper
Natures Art and Design
06.2022 - 09.2023
- Performing various landscaping duties, such as masonry, planting, and other industry labor activities
- Assisted in developing new project designs.
- Operated heavy-duty trucks to transport materials.
- Provided technical assistance for office computer setups.
Operator
Northrop Grumman
03.2022 - 05.2022
- Working in various manufacturing environments to assemble defense products
- Responsible for maintaining safety protocols to ensure personal and site safety
Account Management
Willetts Tech
08.2021 - 10.2021
- Responsible for attending client calls and maintaining client relationships
- Responsible for working with clients to identify potential application features and pain points
- Responsible for monitoring customer ticketing system
- Utilizing in house ticketing system in order to fix customer issues, as well as routing issues to the proper team
Logistics and Scheduling
BC Stone
04.2021 - 07.2021
- Responsible for scheduling retail operations for granite measuring and installation
- Responsible for the management of operational logistics across a seven-state area
- Creating CAD drawings to be used during planning stages
- Filled in for day to day operations (such as granite installation) as needed
Business Operations Team Lead
IBM
03.2014 - 03.2021
- Implemented consistent practices through documentation and training.
- Facilitated communication between teams and leaders to establish financial benchmarks.
- Trusted by senior leadership for critical tasks involving partner level targets.
- Served as sole application administrator of the online Sales Connect request application
- Held diverse positions during a 7-year career.
Education
Associate of Science -
Allegany College of Maryland
01.2018
Skills
- Meticulous Attention to Detail
- Dedicated Work Ethic
- Proficient Technical Skills
- Analytical Problem-Solving
Timeline
Project Coordinator
Presidential Exteriors
09.2023 - Current
Landscaper
Natures Art and Design
06.2022 - 09.2023
Operator
Northrop Grumman
03.2022 - 05.2022
Account Management
Willetts Tech
08.2021 - 10.2021
Logistics and Scheduling
BC Stone
04.2021 - 07.2021
Business Operations Team Lead
IBM
03.2014 - 03.2021
Associate of Science -
Allegany College of Maryland
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