Summary
Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver
Benjamin Hastings

Benjamin Hastings

Independence,LA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Well-versed in testing connections, repairing components and charging refrigeration systems. Demonstrated success in working alone or as part of a team to complete refrigeration maintenance, repairs and installations quickly and accurately. Dependable technician bringing top-notch customer relations, planning and mechanical repair skills gained during 40 years in business. Competent in independently organizing installation and repair plans. Expert in servicing several types of systems.

Overview

37
37
years of professional experience
1
1
Certification

Work History

HVAC-R Mechanic

SLU University
08.2023 - 10.2023
  • Enhanced system efficiency by performing routine maintenance on HVAC-R equipment and identifying necessary repairs.
  • Reduced downtime for clients by swiftly diagnosing and repairing complex HVAC-R issues.
  • Improved customer satisfaction by providing professional, timely, and effective repair services for all types of HVAC-R systems.
  • Increased overall system lifespan with preventive maintenance tasks such as filter replacements, coil cleaning, and lubricating moving parts.

Service Technician 2

Coca Cola United
03.2018 - 07.2023
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
  • Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
  • Streamlined processes for troubleshooting, resulting in faster resolution times and improved customer experiences.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Received consistent positive feedback from customers, reflecting dedication to delivering exceptional service quality.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Developed customized training materials for clients, empowering them to effectively operate their newly installed systems.
  • Assisted in the development of company-wide best practices for servicing procedures, contributing to higher efficiency standards across teams.
  • Contributed to increased first-time fix rates by thoroughly diagnosing issues before initiating repairs or replacements.
  • Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
  • Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Optimized performance of equipment through expert calibration processes tailored according to specific client requirements.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.

Field Support Specialist/Technician

SOUTHEAST BUSINESS SYSTEMS
06.1986 - 03.2023
  • Test faulty equipment to diagnose malfunctions, using test equipment or software, and applying knowledge of the functional operation of electronic units and systems
  • Perform scheduled preventive maintenance tasks, such as checking, cleaning, or repairing equipment, to detect and prevent problems
  • Coordinate efforts with other workers involved in installing or maintaining equipment or components
  • Consult with customers, supervisors, or engineers to plan layout of equipment or to resolve problems in system operation or maintenance
  • Maintain inventory of spare parts.
  • Improved customer satisfaction by efficiently diagnosing and repairing copier issues.
  • Streamlined service processes for faster response times and increased productivity.
  • Enhanced client relationships with timely communication and status updates on repairs.
  • Maintained accurate inventory of parts, ensuring prompt availability for repairs.
  • Provided expert consultation to clients regarding copier maintenance and best practices.
  • Conducted thorough preventative maintenance checks, reducing equipment downtime.
  • Collaborated effectively with team members to manage complex repair projects.
  • Increased first-time fix rates by utilizing advanced troubleshooting techniques.
  • Delivered exceptional customer service through professionalism and attention to detail in all interactions.
  • Stayed up-to-date with industry advancements, attending training sessions as needed for continuous improvement.
  • Minimized equipment downtime by promptly responding to service calls and prioritizing urgent requests.
  • Assisted in training new team members on company procedures and best practices for copier servicing.
  • Established strong rapport with clients, fostering long-term business relationships.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Restored data on computers and office machines.
  • Trained customer employees and managers on machine use and maintenance.

Superintendent of Construction Site

EXECUTIVE CONSTRUCTION
06.1999 - 04.2000
  • Manage staff, preparing work schedules and assigning specific duties
  • Schedule the project in logical steps and budget time required to meet deadlines
  • Confer with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems
  • Prepare contracts and negotiate revisions, changes and additions to contractual agreements with architects, consultants, clients, suppliers and subcontractors
  • Plan, organize, or direct activities concerned with the construction or maintenance of structures, facilities, or systems
  • Take actions to deal with the results of delays, bad weather, or emergencies at construction site
  • Inspect or review projects to monitor compliance with building and safety codes, or other regulations
  • Study job specifications to determine appropriate construction methods
  • Select, contract, and oversee workers who complete specific pieces of the project, such as painting or plumbing
  • Direct and supervise workers
  • Investigate damage, accidents, or delays at construction sites, to ensure that proper procedures are being carried out
  • Determine labor requirements for dispatching workers to construction sites
  • Requisition supplies or materials to complete construction projects.

Education

HVAC Universal License

ESCO Institute
09.2023

Associate Degree in Electronics/Electronics Engineering -

Hammond Area Vocational School
Hammond, LA
12.1985

Completed coursework towards Chemistry/Micro Biology -

Southeastern Louisiana University
Hammond, LA
01.1983

High School Diploma -

Amite Highschool
Amite, LA
05.1982

Skills

  • Winning attitude
  • Works well with others
  • Committed to completing tasks with efficiency
  • Performed duties as a helper to Radio Holland Inc repairing Telex machines, Land Mobile twoway radios and various other operational equipment on ships out of Port of New Orleans
  • Various construction jobs such as foundation, framing, roofing, electrical, masonary, and metal roofing
  • 28 years experience repairing electro-mechanical equipment
  • System Maintenance
  • Cooling Systems Maintenance
  • Leak Testing
  • EPA Certification
  • Air Conditioning
  • Refrigeration Systems
  • Boiler Systems
  • Chiller Systems
  • Ventilation Systems

Certification

I have a Universal HVAC license. I have various safety and electrical certifications through Coca Cola and fork lift and scissor lift training.

Timeline

HVAC-R Mechanic

SLU University
08.2023 - 10.2023

Service Technician 2

Coca Cola United
03.2018 - 07.2023

Superintendent of Construction Site

EXECUTIVE CONSTRUCTION
06.1999 - 04.2000

Field Support Specialist/Technician

SOUTHEAST BUSINESS SYSTEMS
06.1986 - 03.2023

HVAC Universal License

ESCO Institute

Associate Degree in Electronics/Electronics Engineering -

Hammond Area Vocational School

Completed coursework towards Chemistry/Micro Biology -

Southeastern Louisiana University

High School Diploma -

Amite Highschool

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Benjamin Hastings