Benjamin Hatch
Scarborough,ME
Summary
Dynamic and dependable professional with extensive experience at Funtown Splashtown USA, excelling in rides maintenance and operations supervision. Proven problem solver with strong leadership skills, enhancing team productivity and customer satisfaction. Hard worker, always arriving to work on time and ready to perform. Proficient in small motors mechanics, with above average knowledge of hydraulics, pneumatics, electrical and building maintenance.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Rides Maintenance
Funtown Splashtown Usa
08.2022 - Current
- Desire to learn any and all new skills.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Use of knowledge with basic electrical, pneumatics, hydraulics, mechanics, carpentry, and other general maintenance.
- Worked highly flexible hours from 6 am to 12 am, weekends, holidays, ect.
- Managed and instructed ride operators how to operate the equipment.
- Could operate skid steer, man lift, boom loader, and other heavy equipment.
- Could handle hard, heavy labor in construction zones for long hours.
Rides Operation Supervisor
Funtown Splashtown Usa
05.2019 - 08.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Managed guest relations issues with respect and appropriate response.
Education
High School Diploma -
Scarborough High School
Scarborough, ME06-2020
Skills
- Teamwork and collaboration
- Quick learning
- Wide range of basic maintenance knowledge
- Customer service
- Problem solving
- Attention to detail
- Dependable and on time
Accomplishments
Developed a prototype engine replacement for an antique car ride to modernize the ride and improve reliability. Involved replacing the engine that was 40 years old with a current version of the Kholer engine, calculating the gearing to assure proper speed, creating a throttle cable assembly with adjustable top speed, and designing and fabricating the engine mount.
Certification
High Performance Academy certified in engine building, EFI tuning fundamentals, wire harness fundamentals
Timeline
Rides Maintenance
Funtown Splashtown Usa
08.2022 - Current
Rides Operation Supervisor
Funtown Splashtown Usa
05.2019 - 08.2022
High School Diploma -
Scarborough High School
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