Benjamin Hatfield
Grove City,OH
Summary
Dynamic sales management professional with a proven track record of driving productivity and exceeding sales targets. Expertise in strategic planning, customer relationship management, and team leadership contributes to sustained business growth. Adept in communication, negotiation, and problem-solving to foster client relationships and enhance team performance. Career objectives focus on leveraging skills to elevate organizational success in competitive markets.
Overview
10
10
years of professional experience
Work History
Sales Manager
Rhinegeist
Columbus, OH
03.2024 - Current
- Established relationships with key clients, while maintaining existing customer base.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Performed market research to identify potential sales opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
Columbus, OH
06.2019 - 01.2024
- Managed inventory levels of products on assigned routes to ensure adequate stock is available for customers' needs.
- Promoted positive relationships with customers to maintain consistent sales.
- Informed regular customers of new products or services and price changes.
- Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
- Resolved customer complaints in a timely manner and communicated resolutions back to the customer.
- Recognized by management for providing exceptional customer service.
- Went through specialized training to become a Certified Route Trainer for new hires.
Operations Assistant
Dicks Sporting Goods Distribution Center
Columbus, Ohio
03.2015 - 05.2019
- Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
- Delegated work to staff, setting priorities and goals.
- Ensured all customer inquiries were handled in accordance with company standards and regulations.
- Worked effectively in team environments to make the workplace more productive.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Associate of Business Administration -
Golf Academy Of America
South Carolina12-2013
Skills
- Territory sales management
- Solution selling
- KPI tracking
- Price quote preparation
- Training and development
- Product knowledge
- Fortune 500 company sales background
References
References available upon request.
Timeline
Sales Manager
Rhinegeist
03.2024 - Current
Route Service Sales Representative
CINTAS, Professional Uniform and Facility Services
06.2019 - 01.2024
Operations Assistant
Dicks Sporting Goods Distribution Center
03.2015 - 05.2019
Associate of Business Administration -
Golf Academy Of America
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