Benjamin Hesselgrave
Lebanon,IN
Summary
Reliable team member skilled in customer relations and time management. Experience in training and supporting peers, contributing to a collaborative environment, and ensuring exceptional service standards.
Overview
4
4
years of professional experience
Work History
Show Choir Band Member
Lebanon Music Department
11.2025 - 03.2026
- Participated in rehearsals, demonstrating commitment to continuous improvement.
- Assisted in organizing concerts, ensuring efficient event execution.
- Provided feedback to peers on performance techniques, fostering a supportive learning environment.
- Adapted quickly to changes in repertoire or performance requirements, demonstrating flexibility under pressure.
- Adapted quickly to last-minute changes in setlists or stage arrangements, maintaining professional demeanor under pressure while delivering high-quality performances.
- Sight-read musical parts during initial rehearsals.
- Collaborated with fellow band members to develop a unique sound and style, setting the group apart from other acts.
Cashier
Cowan Drugs
08.2023 - 08.2025
- Maintained accurate cash drawer balance throughout shifts.
- Managed inventory levels by restocking shelves and organizing displays.
- Trained new cashiers on operational procedures and customer service standards.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Team Member
Pizza King Indiana
11.2022 - 05.2023
- Operated kitchen equipment, including ovens and fryers, with proficiency.
- Collaborated with team members to maintain a clean and organized workspace.
- Managed cash register operations, ensuring accurate transactions and change handling.
- Trained new staff on operational procedures and customer service expectations effectively.
- Participated in inventory management, monitoring stock levels for timely replenishment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Crew Team Member
Dairy Queen
02.2022 - 11.2022
- Prepared and served menu items following Dairy Queen standards for quality and presentation.
- Maintained cleanliness of dining area and workstations to uphold health and safety regulations.
- Collaborated with team members to meet shift goals and ensure smooth operations during peak hours.
- Assisted in training new crew members on procedures and safety protocols.
- Handled customer inquiries and resolved issues promptly to enhance customer experience.
- Stocked supplies and ingredients, ensuring availability for daily operations without interruptions.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
High School Diploma -
Lebanon High School
Lebanon05.2025
Skills
- Customer service
- Active listening
- Critical thinking
- Customer relations
- Relationship building
- Conflict resolution
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Reliability and punctuality
- Live performance experience
- Stage presence
Timeline
Show Choir Band Member
Lebanon Music Department
11.2025 - 03.2026
Cashier
Cowan Drugs
08.2023 - 08.2025
Team Member
Pizza King Indiana
11.2022 - 05.2023
Crew Team Member
Dairy Queen
02.2022 - 11.2022
High School Diploma -
Lebanon High School