BENJAMIN HOFFART
Overland Park,KS
Summary
Dependable Coordinator provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
9
9
years of professional experience
Work History
Project Operations Coordinator
Netsmart Technologies, Inc
10.2023 - Current
- Provide a point of communication and leadership for project team
- Create, manage, and distribute daily and weekly status updates related to each project
- Maintain project assets, communications, and related database(s)
- Assist in coordination of all personnel necessary to complete projects
- Track the progress on each project to ensure it stays on time and on budget.
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Human Resources Specialist (42A)
Nebraska Army National Guard
11.2016 - Current
- Serving and custodian of classified documents
- Tracking personnel and supplies within the company
- Track and field administrative paperwork and personnel folders
- Review disciplinary and other adverse actions and make recommendations
- Sort, collect, store personnel files
- Supply information, control data for the Soldiers and their family members.
- Streamlined HR processes for increased efficiency by digitizing records and automating routine tasks.
- Served as a trusted advisor to both management and employees on matters related to human resources policies and procedures, ensuring consistent application across the organization.
- Maximized team knowledge and productivity by training, monitoring, and directing employees in application of best practices and regulatory protocols.
Solution Delivery Consultant
Netsmart Technologies, Inc
03.2023 - 10.2024
- Provide technical and product support for sales teams including solution presentations, proposal responses and follow up for current and prospective clients
- Present scripted and unscripted solution presentations to large and small groups; demonstrating knowledge of solution's features and functionalities and effective facilitation of discussion and questions
- Develop and apply knowledge of industry intelligence and trends relevant to specific audiences
- Coach others to clearly articulate and promote Netsmart’s competitive advantages during solution demonstrations
- Promote Netsmart solutions at industry events, trade shows, client meetings and Netsmart’s annual health conference meeting
- Review responses as a part of bid submissions or requests for proposals (RFPs); contribute clinical, financial and local workflow expertise as applicable, and share key RFP feedback with solution presenters
- Maintain appropriate knowledge base for industries served to facilitate ongoing product development and product offerings to market.
- Evaluated project risks proactively and implemented effective mitigation strategies to minimize negative impacts on deliverables.
- Conducted thorough requirement analyses to ensure accurate translation of client objectives into actionable project plans.
- Enhanced solution delivery processes by streamlining project management methodologies and implementing best practices.
Solution Delivery Analyst
Netsmart
03.2022 - 04.2023
- Build, test, and implement solutions using Netsmarts methodology
- Focused on continued growth by maintaining current training and seeking new training opportunities
- Training end user clients on system functionality and process flows
- Preparing and communicating solution status, risks, and issues to appropriate client and Netsmart project team members
- Maintaining client relationships by navigating through conflict and complex relationship situations to achieve business objectives
- Member of the ambassador program, assisting with recruiting events at colleges and within the community
- Prepare and perform system build, testing and conversion project tasks using the implementation methodology
- Train end user clients on system functionality and process flows within the assigned platform and area
- Prepare and communicate status updates to appropriate client and Netsmart project team members
- Support client meetings and events and internal team initiatives
- Report solution status, risks, and issues to client and project leadership
- Maintain client relationships and navigate through conflict and complex relationship situations to achieve business objectives
- Update methodology documentation.
- Collaborated with cross-functional teams to ensure seamless integration of new systems into existing infrastructure.
- Enhanced client satisfaction by consistently meeting deadlines and delivering high-quality work products.
Recruiting and Retention NCO
Nebraska Army National Guard
01.2019 - 03.2022
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities
- Focused on continued growth by maintaining current training and seeking new training opportunities
- Traveled to schools in designated area to speak to students and provide applicants with literature about military careers
- Built personal marketing brand in designated area increasing overall market share
- Responded to calls and emails from interested candidates quickly and scheduled appointments for in-person meetings
- Filtered interested candidates by eligibility and disqualifying factors
- Educated interested individuals on military jobs and their applicability to potential career fields
- Maintained recruits in Recruit Sustainment Training (RSP)
- Educating on military customs/courtesies, life insurance policies, administering PT exercises/tests, and teaching soldier skills
- Completed human resource operational requirements by scheduling, assigning, and tracking employees
- Assisted senior management with efficiently training 6 new personnel to become successful recruiters.
- Facilitated smooth onboarding processes for new employees by coordinating orientation sessions and ensuring completion of paperwork.
- Managed relationships with external partners such as recruitment agencies, colleges, and military transition centers for effective talent sourcing.
- Managed a high volume of applications while maintaining attention to detail in candidate assessments and interviews scheduling.
- Enhanced retention rates by developing and administering employee satisfaction surveys.
- Actively participated in community events to promote company brand awareness among potential candidates.
- Served as a subject matter expert on military-specific hiring practices, contributing to the success of veteran-focused recruitment initiatives.
- Streamlined the hiring process for faster results, utilizing comprehensive applicant tracking systems.
- Collaborated with department leaders to identify staffing needs and develop appropriate recruitment strategies.
- Conducted thorough candidate evaluations to ensure a consistent level of quality in new hires.
- Analyzed turnover data to identify trends and implement retention initiatives accordingly.
- Prepared detailed reports on recruitment metrics, providing valuable insights for continuous improvement efforts.
- Increased candidate pool by implementing innovative recruiting strategies and targeted outreach.
Recruiter’s Assistant
Nebraska Army National Guard
05.2017 - 12.2018
- Assisted 4 of 6 recruiters in a 200-mile radius to complete and meet yearly assigned mission
- Supported hiring process by strategically placing advertisements, scheduling interviews, conducting reference checks, and completing paperwork
- Evaluated strengths and weaknesses of candidates through effective screening processes
- Followed up with notable applicants to overcome deficiencies in their applications.
- Supported hiring process by scheduling interviews, conducting reference checks and completing various paperwork.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Escorted recruits to Military Entrance Processing Station (MEPS) for evaluation and in-processing.
- Displayed exemplary personal and professional appearance, attracting local populace to inquire about military experience and opportunities.
- Traveled to schools in area to speak to students about military careers and provide students with materials and literature about military careers.
- Responded to calls and emails from interested candidates quickly and scheduled appointments for in-person meetings.
- Administered Armed Services Vocational Aptitude Battery (ASVAB) test to individuals interested in or curious about military careers.
- Filtered interested candidates by eligibility and disqualifying factors.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Participated in community events representing U.S. military and recruited interested parties.
- Educated interested individuals on military jobs and compared interests and ASVAB scores to potential career fields.
Personal Trainer
Providence Wellness Center
05.2015 - 11.2016
- Worked with clients to improve overall endurance, strength, flexibility and balance
- Screened clients and performed client assessments
- Taught clients how to properly operate exercise equipment
- Kept detailed records of personal training procedures and client progress after each session
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results
- Educated customers on preventative care, nutrition, fitness, stress management and ergonomics
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs
- Promoted safe and interactive environment for club clients and members
- Monitored proper execution and form of clients and adjusted positions to improve results and safety
- Collaborated closely with other healthcare providers to develop comprehensive care plans
- Designed and implemented athletic training for rehabilitation and reconditioning
- Demonstrated clear written and oral communication skills when working with health care professionals, patients, and caregivers
- Recognized contraindications and abnormal patient responses to exercise and revised plan accordingly.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Increased client retention through consistent communication, motivation, and support.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Adapted workout routines for special populations such as seniors or those recovering from injuries ensuring safety while still challenging their abilities.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
- Developed specialized programs for athletes of all levels to reach competition goals.
Education
Bachelor of Science - Exercise Science
Wayne State College
05.2015
Skills
- Networking and Partnership Development
- Human Resources Management Systems
- Employment Data Tracking
- Training Development and Execution
- Recruitment Management
- In-Person and Telephone Interviewing
- Retention Program Development
- Secret Security Clearance
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Salesforce Automation
- Salesforce Reporting
- Power-BI Reporting
Timeline
Project Operations Coordinator
Netsmart Technologies, Inc
10.2023 - Current
Solution Delivery Consultant
Netsmart Technologies, Inc
03.2023 - 10.2024
Solution Delivery Analyst
Netsmart
03.2022 - 04.2023
Recruiting and Retention NCO
Nebraska Army National Guard
01.2019 - 03.2022
Recruiter’s Assistant
Nebraska Army National Guard
05.2017 - 12.2018
Human Resources Specialist (42A)
Nebraska Army National Guard
11.2016 - Current
Personal Trainer
Providence Wellness Center
05.2015 - 11.2016
Bachelor of Science - Exercise Science
Wayne State College
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