Benjamin Huynh

• Performed inventory management analytics to shape material movements and purchasing, minimizing wasteful spending.
• Created standardized statistical models for use in enhancing and streamlining distribution center reporting.
• Developed financial and business analyses using software such as Power BI and SmartSheet.
• Monitored service delivery metrics to detect and correct deficits in compliance with standard operating procedures.

• Learned new materials, processes, and programs quickly.
• Attended training courses/residencies to build understanding of processes, techniques, and industry.
• Operated at density branches and gained industry knowledge
• Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.

• Gained extensive knowledge in the HVAC & distribution industry.
• Engaged in warehouse activities by receiving shipments, bin relocating/organizing, as well as delivering orders to onsite jobs for customers.
• Built customer relations through counter sales, assisting customers with needed material and providing quotes for specific equipment.
• Took daily inbound calls with outside sales and customers via inside sales role, creating job portfolios, quoting large scale orders, and purchasing material for customers.

Took daily inbound calls and key-entered order, faxes, backorders and credit memos for assigned accounts and clients.

Streamlined communication efforts by measuring client satisfaction metrics.

Interacted with cross-functioning teams including service, financing and logistics.