Benjamin Isaiah Mojica
Orlando
Summary
Dedicated transportation professional with a clean driving record and a strong focus on safety. At Walt Disney World Company, I ensured timely arrivals through effective route planning and communication. Skilled in pre-trip inspections and adaptable to changing conditions, I prioritize passenger comfort and operational excellence. Having great communication with dispatchers about route changers or rescues.
Hardworking employee enthusiastic about learning environment field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Mailroom Worker
Universal Orlando
01.2025 - Current
- Minimized errors in package routing by double-checking address information and recipient details before dispatching items.
- Expedited urgent mail deliveries by prioritizing tasks and coordinating with team members on deadlines.
- Addressed any discrepancies in delivered packages promptly, resolving issues efficiently while maintaining professionalism. Through Emails and locating packages.
- Enhanced mailroom efficiency by streamlining sorting and distribution processes.
- Organized physical storage spaces within the mailroom, making it easier for staff to locate necessary items quickly.
Bus Driver
Walt Disney World Company
09.2024 - Current
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
Motor Coach Operator
Mears Transportation
09.2023 - 09.2024
- Maintained punctuality, consistently arriving at destinations on schedule through efficient route planning and time management skills.
- Utilized advanced onboard technology effectively for navigation purposes while also maintaining familiarity with traditional map-based routing methods when needed.
- Assisted passengers with special needs, ensuring a comfortable and accessible travel experience for all customers.
- Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
- Collaborated with dispatchers to communicate route updates or changes, ensuring accurate information was relayed to passengers.
- Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.
- Completed pre- and post-trip bus inspections, also understanding the mechanics of how a bus works, using process of elimination when your motor coach’s are giving issues. Lastly understanding how to perform a hard reset on a coach to reset the vehicle.
Attractions Attendant
Universal Studios
03.2022 - 09.2023
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Assisted guests with special needs, providing accommodations that ensured their enjoyment of the park''s offerings.
- Demonstrated adaptability by taking on additional responsibilities or shifts when needed to maintain adequate staffing levels and ensure smooth park operations.
Cart Maintenance
FCC Environmental
07.2021 - 12.2022
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
Education
Associate Of Arts - Ministerial Leadership
Southeastern University
Lakeland, FLSkills
- Clean driving record
- Safety-focused
- Pre-trip inspections
- Weather condition driving
- Adaptable to change
- Attention to detail
- Clear communication
- Understanding how a transit bus and motor coach mechanics operate
Certification
CDL B - Airbrake endorsement
Timeline
Mailroom Worker
Universal Orlando
01.2025 - Current
Bus Driver
Walt Disney World Company
09.2024 - Current
Motor Coach Operator
Mears Transportation
09.2023 - 09.2024
Attractions Attendant
Universal Studios
03.2022 - 09.2023
Cart Maintenance
FCC Environmental
07.2021 - 12.2022
Associate Of Arts - Ministerial Leadership
Southeastern University
Similar Profiles
JESSE CASTILLOJESSE CASTILLO
Assistant Project Manager at Universal OrlandoAssistant Project Manager at Universal Orlando
Bruna AlvesBruna Alves
Merchandise Associate at Universal OrlandoMerchandise Associate at Universal Orlando
Jordan PatrickJordan Patrick
Server/Sommelier at Universal OrlandoServer/Sommelier at Universal Orlando