Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Isidro

Chula Vista,CA

Summary

Highly motivated Customer Service Representative with 20 years of experience in delivering service excellence. Skilled in conflict resolution and problem-solving, resulting in a 95% customer satisfaction rate. Proven ability to multitask in fast-paced environments while maintaining accuracy and attention to detail. Offering compassionate and organized approach, ready to thrive in medical office setting. Brings aptitude for understanding medical procedures and administrative tasks, ensuring seamless operations in clinical environment. Ready to use and develop organizational and communication skills in Medical Billing and Coding role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience
2
2
years of post-secondary education

Work History

Supervisor of Operations

United States Navy
01.1993 - 01.2013
  • Maintain operational records for compliance or regulatory review
  • Type, format, proofread, and edit correspondence and other documents
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints
  • Review files, records, and other documents to obtain information to respond to request
  • Directed and supervised 30 employees
  • Sustained a well-organized office environment by maintaining supplies inventory and equipment functionality.

Education

Associate of Arts - Medical Billing And Coding

Laurus College
Chula Vista, CA
08.2023 - 02.2025

Skills

Active Listening

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Timeline

Associate of Arts - Medical Billing And Coding

Laurus College
08.2023 - 02.2025

Supervisor of Operations

United States Navy
01.1993 - 01.2013
Benjamin Isidro