Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benjamin Jahries

Lutherville,Maryland

Summary

Professional with comprehensive expertise in field operations, prepared for leadership and oversight responsibilities. Proven ability to drive team collaboration and adapt to dynamic environments. Skilled in project management, and resource allocation. Valued for reliability, communication, and achieving targeted outcomes. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

5
5
years of professional experience

Work History

Field Supervisor, Grounds Manager

Baltimore County Government
06.2023 - Current

- Supervised field operations teams to complete projects within established timelines.

- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.

- Resolved customer complaints to maintain satisfaction and loyalty.

- Ensure pathways, parking lots, seating areas, and common spaces are clear of debris, trash, and any hazards.

- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.

Snack Bar Attendant

York Manor Swim Club
06.2021 - 08.2022
  • Monitored inventory and notified management of deficiencies or shortages.
  • Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
  • Delivered exceptional customer service by attending to individual needs and preferences.
  • Balanced multiple responsibilities simultaneously while maintaining excellent attention-to-detail in all aspects of the Snack Bar Attendant role.
  • Trained new employees on proper food handling techniques and customer service best practices, contributing to improved team performance.

Restaurant Server

Brightview Assisted Living
12.2019 - 06.2020
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

Bachelor of Science - Information Science

University of Maryland College Park
College Park, MD
05-2027

Skills

  • Field operations
  • Schedule coordination
  • Task delegation
  • Operational Strategy Development
  • Site management
  • Site preparation

Timeline

Field Supervisor, Grounds Manager

Baltimore County Government
06.2023 - Current

Snack Bar Attendant

York Manor Swim Club
06.2021 - 08.2022

Restaurant Server

Brightview Assisted Living
12.2019 - 06.2020

Bachelor of Science - Information Science

University of Maryland College Park
Benjamin Jahries