Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

BENJAMIN JOHNSON

East Bernstadt,US

Summary

Hardworking and dependable, with a keen eye for detail. Customer service management expert with 10 years of experience. Skilled at coordinating paperwork, processing payments, and working independently to meet customer needs. Dependable, self-motivated, and looking to apply my experience to a special role. Facilitate positive experiences by providing excellent customer service and quickly resolving complaints and issues. Focused Mature Organized Effective Reliable Dependable Positive Dedicated Achieved success in providing unsurpassed customer service. Goal-oriented Training and development Key holder experience Strong interpersonal skills Employee relations Customer relations Personable Computer literate Team building expertise Active listening skills Client relations strength Exceptional time management skills Positive and friendly Positive and friendly Customer-oriented Business Management - Some college (No degree) Structured data processing 90 wpm typing speed and first-rate organizational and communication abilities. Prepares and examines legal documents, administers oaths and records minutes. Focused on liaising between judges and other county departments and agencies. Fantastic at using word for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues. offering over 5 years� experience in providing courtroom assistance. Adept with handling in-court exhibits, empaneling juries and providing services to facilitate court processes. Hardworking, organized and committed to achieving excellence in all task Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

9
9
years of professional experience

Work History

Court Liason

RRJ Solutions
10.2021 - Current
  • Collaborated with clients to determine their needs and deliver excellent service
  • Labeled and kept track of exhibits that were used as evidence in court
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Wrote, reviewed, and submitted weekly reports for department records
  • Had an excellent attendance record and was always on time for work.

Client Services Coordinator

RRJ Behavioral Health
08.2021 - Current
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Created customer support strategies to increase customer retention.
  • Monitored metrics and developed actionable insights to improve efficiency and performance.
  • Managed department call volume of [Number] calls per day and coordinated department schedules to maximize coverage during peak hours.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Utilized active listening skills to identify customer needs and provide appropriate solutions.
  • Maintained accurate record-keeping with proactive attention to client information updates.
  • Established team priorities, maintained schedules and monitored performance.

Assistant Director of Admissions

Chads Hope Adult /Teen Challenge
03.2017 - 08.2021
  • Completed approximately [Number] phone calls day to generate prospective students and guide students through admissions process.
  • Maintained full knowledge of institution's catalog to fully explain course offerings and select programs to best fit each potential student's needs and goals.
  • Coordinated and participated in campus recruitment events, orientation programs and open houses.
  • Explained admissions processes, educational programs, financial assistance and student services to over [Number] potential students.

Residential Aide

Pinnacle Treatment
09.2018 - 08.2021
  • Identified specific needs and provided the highest level of care for the patient's well-being
  • Identified barriers to student self-sufficiency and developed appropriate IEPs
  • Documented residents' behavior in terms of mental status, sleeping, and eating patterns in medical record books
  • Was responsible for the patients' safety and well-being
  • Provided staff with coaching, mentoring, and consultation in order to help them grow
  • Used my personal and professional networks to find, acquire, and manage new clients
  • Encouraged creative thinking, problem solving, and empowerment in order to boost morale and teamwork as part of the facility management group.

Director/Program Facilitator

Breaking Chains Recovery
01.2015 - 04.2020
  • Identified areas in need of improvement and implemented solutions.
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Planned and facilitated [Type] workshops in accordance with [Type] curricula, employing varied methods to maximize attendance.
  • Provided leadership for program workers and attendees, guiding day-to-day activities and facilitating [Type] environment.

Education

No Degree - Accounting And Finance

Berea College
Berea, KY

Skills

  • Court Processes
  • Front Window Management
  • Correspondence Tracking
  • Exhibit Preparation
  • File Management
  • Courtroom Attendance
  • Records Management
  • Court Hearings

Affiliations

Certifications

Timeline

Court Liason

RRJ Solutions
10.2021 - Current

Client Services Coordinator

RRJ Behavioral Health
08.2021 - Current

Residential Aide

Pinnacle Treatment
09.2018 - 08.2021

Assistant Director of Admissions

Chads Hope Adult /Teen Challenge
03.2017 - 08.2021

Director/Program Facilitator

Breaking Chains Recovery
01.2015 - 04.2020

No Degree - Accounting And Finance

Berea College
BENJAMIN JOHNSON