Summary
Overview
Work History
Education
Skills
References
Community Outreach
Timeline
66
Benjamin JOHNSON

Benjamin JOHNSON

WAYNE,WV

Summary

Experienced professional and manager with a strong emphasis on fostering teamwork and delivering impactful results. Demonstrated track record of effectively leading and developing teams, while successfully adapting to evolving demands and driving operational excellence. Proficient in strategic planning, performance management, and cultivating meaningful relationships. Known for reliability and consistently achieving organizational objectives.

Overview

21
21
years of professional experience

Work History

Store Manager

Starbucks
06.2003 - 10.2024
  • Inspire others, by being a dynamic brand ambassador, to drive and achieve results
  • Operate a growing successful multi-million dollar business through creating best moments and problem solving
  • Build meaningful and purposeful partnerships with my leader, those I lead, and my community
  • North Star Roadshow Hero - recognized by Starbucks senior leaders for outstanding excellence, leading by example and for leading excellence in Mission and Values.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

District Manager TLA

Starbucks
09.2021 - 06.2022
  • Identify trends and develop leaders, supporting Store Manager's ability to create plans that drive performance
  • Able to adapt in the moment to create stability, consistency, and trust within the team
  • Inspire Store Managers to build a strong culture around the Mission and Values through their partners
  • Utilize DM Approach to provide support to stores with the highest areas of opportunities in customer service, partner experience, and business objectives
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.

Education

Bachelor of Science - Business Management

Marshall University
Huntington, WV
01.2004

Skills

  • Customer Service
  • Change Management
  • Teaching & Training
  • Leadership
  • Talent Acquisition
  • Problem Solver
  • Communication
  • Empathy
  • Store operations
  • Outstanding communication skills
  • Recruitment and hiring
  • Team motivation

References

  • Matt Stovall, 304-416-4476, Former Starbucks Partner
  • Beth Hyatt, 304-617-7131, Former Starbucks District Manager
  • Kendal Partlow, 304-688-1449, Personal Reference
  • Mark White, 304-962-8986, Personal Reference

Community Outreach

  • Harmony House, Donated and delivered hundreds of pounds of food during devastating ice storm in February 2021. Donated weekly leftover food. Nominated and awarded 'Harmony House' for Starbucks community grant for $1000.
  • WV Forestry Association, Starbucks team planted trees at a rest top for a community grant project.
  • American Heart Association, Organized team to support fundraising event
  • March of Dimes, Personal ties, Organized team to support fundraising event
  • City of Charleston, Organized a team for removing trash from riverfront park
  • Runway 5K Team event, Organized a team to participate where proceeds went to sending Veterans to DC
  • Coffee with a Cop, Multiple events led to bring local law enforcement (WV State Police, Barboursville PD, and Huntington PD) to meet customers
  • Autism Services, Helped serve food, coffee and even participated in their 5k race, raising money for the organization., Duration: 4 years
  • Youth Basketball Coach 11 years

Timeline

District Manager TLA

Starbucks
09.2021 - 06.2022

Store Manager

Starbucks
06.2003 - 10.2024

Bachelor of Science - Business Management

Marshall University

Similar Profiles

CREATE PROFILE
Benjamin JOHNSON