Benjamin Johnson
Easton,PA
Summary
Organized coordinator/manager focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Able and willing to work long hours, standing and walking for long periods and enthusiastic attitude to something new.
Overview
2
2
years of professional experience
Work History
Coordinator Patient Transport
Lehigh Valley Health Network
Allentown, PA
10.2023 - 11.2024
- Responsible for dispatching patient transporters at all major LVHN hospitals to take patients to various testing sites, as well as rooms for admission and discharge from the hospital.
- Trained and monitored the progress of new hires in all aspects of patient transport and patient safety.
- Responsible for overseeing up to 40 individuals at a time taking patient from location to location, putting staff members lunch break and signing them out for the day at shift end
Patient Transporter
Lehigh Valley Health Network
Allentown, PA
03.2023 - 10.2023
- Assisted nurses with patient transfers, using proper body mechanics and safety measures.
- Ensured patients' comfort by providing blankets, pillows, water, and other necessary items.
Store Associate
Ollies Bargain Outlet
Allentown, PA
02.2023 - 09.2023
- Stocked shelves with merchandise, particularly food, and maintained inventory levels.
- Worked to empty delivery trucks of merchandise to be brought so store floor for sale
Education
Business
Lehigh University
Bethlehem, PASkills
- Operations management
- Recordkeeping
- AED operation
- Phone management
- Data auditing
- Inventory management background
- Customer service and support
Timeline
Coordinator Patient Transport
Lehigh Valley Health Network
10.2023 - 11.2024
Patient Transporter
Lehigh Valley Health Network
03.2023 - 10.2023
Store Associate
Ollies Bargain Outlet
02.2023 - 09.2023
Business
Lehigh University
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